Nabil Sharda
Vancouver,BC
Summary
Motivated and adaptable worker with strong interpersonal skills, and a proven ability to perform effectively unsupervised. Experienced in shipping, receiving, and customer service roles, with a focus on improving efficiency and customer satisfaction. Eager to leverage skills in dynamic environments, and contribute to team success.
Overview
16
16
years of professional experience
Work History
Delivery Driver
Seasons Catering
Vancouver, British Columbia
10.2023 - Current
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected the delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Verified the accuracy of items loaded onto the truck against the shipping documents.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Delivered goods in a timely fashion while adhering to speed limits, and other traffic regulations.
- Handled customer service complaints with the utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Promoted positive customer service by delivering on-time shipments, and fully resolving issues.
Shipping & Receiving Clerk
Gravity Pope
Vancouver, BC
07.2019 - 10.2023
- Prepared and scanned orders by accurately following pick sheets.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Tagged and stored product inventory in the correct areas and locations.
- Organized storage areas to maximize movement, and minimize labor.
- Coordinated inventory movements between receiving, storage, and shipping.
- Supervised pickup and delivery schedule to monitor business, and maintain accuracy rate.
- Identified order discrepancies, damaged items, and notified the supervisor.
- Help train new employees
Customer Service/Replacement Parts Shipping
Herschel Supply Co.
Vancouver, BC
07.2018 - 05.2019
- Resolved customer issues with knowledgeable, and friendly service.
- Remained calm and professional in stressful circumstances, and effectively diffused tense situations.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Answered incoming calls and emails, providing frontline customer support, or assistance with product and service transactions.
- Created shipping labels (international through DHL and FedEx).
- Familiar with time frames and processes of FedEx, Canada Post, Purolator, and DHL.
Forklift Operator
Batten Industries
Vancouver, BC
01.2017 - 06.2018
- Maneuvered the forklift over and around loaded pallets, boxes, and other materials.
- Maintained current forklift training and certification, as required by company policies.
- Transported material to correct locations, and documented inventory changes.
- Packaged, labeled, and tagged goods before transfer.
- I drove a 3-ton truck, as well as a Springer van.
- Communicated with team members to coordinate efficient, accurate movements.
Prep Cook
The Greek by Anatoli
Vancouver, BC
07.2014 - 08.2016
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Organized and labeled stock of ingredients to maintain needed inventory levels.
- Prepared dishes in a fast-paced environment, working with teammates to maintain a high customer satisfaction rate.
- Maintained a clean and orderly kitchen by adhering to sanitation guidelines.
- Supported kitchen quality initiatives by following nutrition, safety, and sanitation guidelines.
Detailing/Valet Driver
Regency Lexus
Vancouver, BC
11.2009 - 06.2014
- Detailed used and customer cars, as well as picked up customer cars around the lower Mainland for servicing.
- Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
- Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
- Returned guests' vehicles while following safe driving practices and obeying traffic laws.
Education
High School Diploma -
Sentinel Secondary
West Vancouver, BC06.2004
Skills
- Exceptional interpersonal and communication skills, comfortable connecting with diverse audiences
- Strong organizational skills, and attention to detail
- Highly focused, with the ability to prioritize tasks in order of importance
- Creativity and innovation
- Inventory management
- Team collaboration
- Customer service
- Problem Solving
- Adaptability
Timeline
Delivery Driver
Seasons Catering
10.2023 - Current
Shipping & Receiving Clerk
Gravity Pope
07.2019 - 10.2023
Customer Service/Replacement Parts Shipping
Herschel Supply Co.
07.2018 - 05.2019
Forklift Operator
Batten Industries
01.2017 - 06.2018
Prep Cook
The Greek by Anatoli
07.2014 - 08.2016
Detailing/Valet Driver
Regency Lexus
11.2009 - 06.2014
High School Diploma -
Sentinel Secondary
Similar Profiles
Benson LuiBenson Lui
Chef de Partie at Seasons CateringChef de Partie at Seasons Catering
Uilberto RestrepoUilberto Restrepo
Chef/kitchen Manager at Seasons CateringChef/kitchen Manager at Seasons Catering
Tycere JacksonTycere Jackson
Dishwasher at Seasons CateringDishwasher at Seasons Catering
Shunsuke SuetsuguShunsuke Suetsugu
Flight Instructor at Professional Flight CentreFlight Instructor at Professional Flight Centre
Jahnavi ChellamsettyJahnavi Chellamsetty
Catering Associate at UBC Alma Mater Society (AMS)Catering Associate at UBC Alma Mater Society (AMS)