Experienced pastry chef, mastering all equipment and materials of bakery pastry, good customer contact, able to honor all orders and special requests from customers.
Overview
19
19
years of professional experience
1
1
Certification
Work History
L’oca quality market
04.2024 - Current
Prepare dough for pies, bread, rolls and sweet goods, batters for muffins, cookies and cakes and icings and frostings according to recipes or special customer orders
Requisition or order materials, equipment and supplies
Bake mixed dough and batters
Prepare special orders
Frost and decorate cakes and baked goods
Ensure that the quality of products meets established standards
Operate machinery
Organize and maintain inventory.
Uber Driver
Uber
01.2024 - Current
Developed strong communication skills while interacting with diverse groups of riders daily.
Responded to passenger concerns and complaints politely and professionally.
Followed company guidelines and policies when interacting with passengers.
Assisted passengers with loading and unloading luggage for enhanced customer care.
Italian Baker
10.2023 - 04.2024
Using manual and electrical processing machines.
Following recipes and/or product directions.
Mixing ingredients for cakes, squares, danishes, muffins, and additional items.
Making and using fondant, icing, and various fillings.
Decorating cakes, and pastries.
Following the production schedule set out by management.
Using convection ovens in a safe manner.
Interacting with customers in a friendly manner.
Adhering to all food safety protocols, standard operating procedures, health and safety policies, and other programs and initiatives.
Other duties as required.
Baker Italian center shop (sherwood park location)
04.2021 - 10.2023
Preparing a wide variety of baked goods, such as cakes, cookies, pies, danishes, etc., by following recipes and/or product directions.
Keeping and maintaining records relating to inventory and production levels.
Filling the display case with finished pastries.
Greeting customers in the bakery department in a timely manner.
Answering customer questions and providing advice regarding products.
Communicating customer requests to their supervisor and/or department manager.
Suggestion selling.
Measuring and weighing out baking ingredients.
Combining measured ingredients into bowls for mixing or blending.
Setting time and speed controls for mixing or blending machines to ensure consistency.
Mixing various ingredients to create fillings for cakes and pies (chocolate ganache, caramel sauces, fruits, etc.).
Rolling, kneading, cutting, or shaping dough to form sweet rolls, pie crusts, tarts, cookies, or other products.
Placing dough or batter in pans, molds, or sheets.
Setting the oven temperature and placing items into hot ovens for baking.
Observing color of the products being baked and adjusting oven temperature, humidity, or conveyor speeds accordingly.
Decorating pastries using different glazes, icings, and toppings.
Washing and cleaning baking supplies by following sanitation and cleaning procedures.
Meeting deadlines given by management.
Keeping the work area clean and presentable.
Completing all opening and closing procedures.
Promoting a positive company image by actively engaging with employees, customers, suppliers, and the community.
Sharing their ideas or observations with supervisors in regard to new items or trends in the market.
Adhering to their posted schedule and requesting changes through supervisors.
Following basic inventory and waste guidelines.
Representing ICS both in and out of the store.
Adhering to all food safety protocols, standard operating procedures, health and safety policies, and other programs and initiatives.
Cook at La shish shawarma
10.2019 - 02.2021
Prepare and cook full meals or individual dishes and foods.
Plan and supervise kitchen helpers.
Supervise kitchen operations.
Maintain inventory and records of food, supplies and equipment.
Party leader in pastry
HOTEL AVANTI
06.2010 - 08.2019
Realization of buffets, galas dinners, cocktail parties and coffee breaks.
Creation and realization of desserts, savory or sweet desserts
Preparation of orders, dressing of preparations and distribution.
Quality control
Strict application of hygiene and food safety standards
Track Driver
Goodwill
10.2017 - 05.2019
Operated with safety and skill to avoid accidents and delays.
Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
Maintained daily, legible DOT log book and submitted corresponding documents.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Driver
BL Agri Group
03.2008 - 09.2011
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Post-caterer manager
Marjane Holding
09.2008 - 05.2010
Catering service.
Prepare any type of sandwich, pizza and quick meal.
Pastry Clerk
Morocco International Dessert (AMOUD)
09.2007 - 08.2008
Respect for hygiene or sanitation rules.
Compliance with work guidelines.
Correct application of work techniques.
Accuracy and visibility of labeling.
Work efficiency.
Attractive product presentation.
Layout of the workspace and prepare the packing material.
Check the operation of the balance.
Count or weigh the products.
International Driver
Breda Transport
05.2007 - 06.2008
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Pastry clerk
Chez Paul
08.2006 - 07.2007
Know how to use the equipment available.
Sense of observation.
Product knowledge.
Respect for health and safety rules.
Education
Drive License 4
Edmonton, AB
01.2024
DTH Technician diploma - pastry
Institute of hotel and tourism technology of Mohammedia
01.2006
Professional Driver -
International Transport And Logistics Institute
Casablanca
06.2005
First Year - French Law
Faculty of Legal Science of Mohammedia
01.2004
baccalaureate - modern letter
Jaber bin Hayan High School
01.2002
Skills
Excellent communication and interpersonal skills
Fluent in Arabic, French and working knowledge of English
Efficiently works under pressure with minimal supervision
Flexible, reliable, dependable individual and team player
Fast learner, hard worker; paying attention to details and ethical
Attended a workshop on dealing with difficult people
Certification
HACCP
La pause gourmande
Languages
English
Professional Working
French
Native or Bilingual
Arabic
Native or Bilingual
Timeline
L’oca quality market
04.2024 - Current
Uber Driver
Uber
01.2024 - Current
Italian Baker
10.2023 - 04.2024
Baker Italian center shop (sherwood park location)
04.2021 - 10.2023
Cook at La shish shawarma
10.2019 - 02.2021
Track Driver
Goodwill
10.2017 - 05.2019
Party leader in pastry
HOTEL AVANTI
06.2010 - 08.2019
Post-caterer manager
Marjane Holding
09.2008 - 05.2010
Driver
BL Agri Group
03.2008 - 09.2011
Pastry Clerk
Morocco International Dessert (AMOUD)
09.2007 - 08.2008
International Driver
Breda Transport
05.2007 - 06.2008
Pastry clerk
Chez Paul
08.2006 - 07.2007
DTH Technician diploma - pastry
Institute of hotel and tourism technology of Mohammedia