Nabila Azad
Toronto,ON
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Yahaal Co.
Ardiya, Kuwait
04.2023 - 10.2024
- Developed strong relationships with customers by providing personalized assistance and support.
- Provided exceptional customer service to ensure customer satisfaction.
- Provided accurate information about products and services to customers.
- Resolved customer complaints promptly and efficiently.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Education
High School Diploma -
Scarborough Centre for Alt Studies Adult
Skills
- Conflict resolution
- Time management
- Effective communication
- Team collaboration
- Report generation
Timeline
Customer Service Representative
Yahaal Co.
04.2023 - 10.2024
High School Diploma -
Scarborough Centre for Alt Studies Adult
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