Summary
Overview
Work History
Education
Skills
Certification
KEY COMPETENCIES
BUSINESS SYSTEM ANALYSIS | SOFTWARE DEVELOPMENT | QUALITY ENGINEERING
Languages
Timeline
Generic

Nabanita Debsarkar Mallik

Mississauga,Canada

Summary

Consulting professional with strong track record in delivering impactful business solutions. Adept at strategic planning, data analysis, and process improvement. Known for fostering team collaboration and adapting to evolving project needs. Brings expertise in client relations, problem-solving, and driving measurable results.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Consultant Business System Analyst

WIPRO LIMITED
01.2017 - Current
  • Business System Analysis and Requirements Definition :
  • Partner with external client stakeholders across digital/software projects to define scope, objectives, and technical requirements aligned with Agile best practices. Create Solution Design Documents.
  • Create Detailed Requirements Specifications (DRS) and Functional Specification Documents (FSD) for data integration, reporting, and analytics.
  • Facilitate workshops and discovery sessions, translating outcomes into user stories, acceptance criteria, and testable requirements using Jira and Confluence.
  • Document edge cases, data flows, wireframes, and process diagrams using Visio to ensure shared understanding among all teams. Integrate business data maps into use cases, ensuring traceability from requirements through testing.
  • Agile Delivery and Execution :
  • Serve as primary liaison for developers/QA to unblock questions and resolve scope issues quickly.
  • Lead Agile ceremonies including sprint planning, backlog grooming, daily stand-ups, demos, and retrospectives to maintain delivery momentum. Utilized Jira and Confluence for backlog tracking, requirements management, and documentation.
  • Support the Product Owner in prioritizing and refining backlog items based on business value.
  • Mentoring and Cross Team Collaboration :
  • Collaborating with Business Operations Specialists, Business Data Configuration Specialists and Product Owners and Managers to train them on new system capabilities.
  • Providing (Claim Pricing) Subject Matter Expertise and technical support to Business operations teams
  • Creating and Maintaining Knowledge Repositories and training Business User teams.
  • Testing & Quality Engineering :
  • Plan and execute functional, integration, and regression testing using BDD frameworks (Cucumber, Selenium, UFT).
  • Implement risk-based testing to optimize coverage and reduce cycle time.
  • Develop and maintain automated regression suites, integrating with CI/CD pipelines.
  • Create risk-based classification of scenarios, prioritized test cases and obtaining appropriate sign-offs on the risk assessment. Create and implement various Test Automation Frameworks - Key Word Driven, Data Driven and Behavior Driven Testing using HP unified Functional Test and Selenium Cucumber to support faster testing cycles and extended test coverage.

Consultant Business System Analyst

WIPRO LIMITED
10.2010 - 01.2017
  • Business System Analysis | Quality Engineering
  • Conducted requirements gathering, process analysis, and gap assessments for enterprise banking and financial services projects.
  • Created FSDs, DRS, and test documentation for large-scale data migration and analytics initiatives.
  • Led a team of automation engineers in enhancing regression suites and integrating with CI/CD pipelines.
  • Performed and tracked Test Planning, Design, Execution and Test Status reporting. Organized and contributed to Defect Triage War Room sessions.
  • Implemented Test Optimization and Risk Based Testing Techniques to optimize UAT and Post Production Implementation tests.
  • Headed a team of 6 Automation Engineers to analyze requirement(s) and process to upgrade an outdated Automated Regression Suite and create a periodic maintenance and execution plan for the same. Created Proof of Concept initiatives through effective modeling and analysis. Orchestrated a POC (Proof of Concept) to automate the Test Data Planning process to improve Test Execution time.
  • Implemented and standardized the Impact Analysis process to analyze the changes of specifications/features and their impact to the existing test suite.
  • Conducted periodic Test Maintenance Review meetings with Business and Engineering teams. Facilitated Interviewing sessions to gather detailed requirements for test planning.
  • Performed Automated and Manual Regression testing. Assessed automated Non-Functional/Performance Testing feasibility and scope.
  • Chaired the Architecture Analysis process to determine Failover and Disaster Recovery Test Strategy.
  • Developed Failover and Disaster Recovery Plan. Documented agreement on Recovery Test Objective (RTO) to be validated. Conducted Review and obtained consensus on Recovery/Failover Test scenarios. Co-ordinated and Monitored Failover and Disaster Recovery Testing. Documented and communicated Test Results, Lessons Learnt, Recommendations and Next steps.
  • Worked on creating the below Technical Documents:
  • O Master Test Plan document
  • O Macro Design Document for Test Automation
  • O Test Scenarios (for Manual and Automated Tests)
  • O Test Execution Reports, Test Summary Reports
  • O Test Process Verification Checklist
  • O Test Automation Feasibility Report
  • O Test Automation Implementation Design Document
  • O The Lessons Learned Document and Test Exit report(s)
  • Worked with SQA Lead to maintain project as per Internal and External Audit Compliance guidelines.
  • Represented project leadership during Internal and External Project Audits.
  • Spearheaded the TCoE Innovation team and revamped the innovation process for gathering ideas, performing Proof of Concepts and implementation of approved ideas.

Education

Masters in Computer Application -

West Bengal University of Technology

Skills

  • Business System Analysis Tools: Jira, Confluence, Rally, Pivotal Tracker
  • Testing/Automation: Selenium, Cucumber, UFT, Eclipse, Zephyr
  • Databases: Oracle, MS SQL Server, PostgreSQL
  • Design/Visualization: Figma (basic), Visio, Visual Paradigm
  • Languages/Platforms: Pega CSE, Python (basic)
  • Project Management: MS Project, SharePoint
  • Problem-solving
  • Attention to detail
  • Team leadership & development
  • Client relationships
  • Analytical thinking
  • Strategic planning
  • Issue resolution
  • Customer relationship management
  • Work Planning and Prioritization
  • Continuous improvement
  • Business analysis
  • Best practices implementation
  • Requirements gathering

Certification

  • IIBA Certified Business Analysis Professional (CBAP)
  • Pega Certified Business Architect 8, Senior System Architect 8, Decisioning Consultant
  • Scaled Agile Framework (SAFe) Agilist
  • Certified Software Test Manager (CSTM)
  • Certified Software Test Engineer (QAI–USA)

KEY COMPETENCIES

  • Business System Analysis & Requirements Management: Detailed Requirements Specifications (DRS), Functional Specification Documents (FSD), user stories, acceptance criteria, backlog grooming, process mapping, data flow diagrams, impact analysis, wireframes and process flows.
  • Agile Delivery: Scrum, Kanban, sprint planning, demos, retrospectives, stakeholder workshops.
  • Client Engagement: Consultative discovery sessions, requirements elicitation, solution presentations.
  • AI Enablement: Exploring tools such as ChatGPT and Gemini for automation, decision support, and process optimization.
  • Testing & Quality Engineering: BDD, automated/manual testing, regression, UAT, performance testing.
  • Tools & Platforms: Jira, Confluence, Pega, Selenium, UFT, Zephyr, Rally, Figma (basic), SQL Queries.
  • Strategic & Measurement: success metrics, KPIs, executive-level reporting.

BUSINESS SYSTEM ANALYSIS | SOFTWARE DEVELOPMENT | QUALITY ENGINEERING

  • Results-driven Consultant Business System Analyst and SAFe Agilist Project Manager with 10+ years’ experience in business systems analysis, requirements definition, Agile delivery, and client-facing consulting.
  • Certified IIBA-CBAP, Pega Business Architect/Senior System Architect, and Certified Software Test Manager.
  • Proven track record in requirements gathering, gap analysis, and DRS/FSD creation, facilitating Agile ceremonies, enabling automation/AI adoption to improve delivery velocity. Skilled in bridging business and technical teams, leveraging tools like Visio and Jira, and driving data visualization. Proven track record of client-first delivery, teamwork, and accountability in enterprise environments.

Languages

English
Native or Bilingual
Hindi
Full Professional

Timeline

Consultant Business System Analyst

WIPRO LIMITED
01.2017 - Current

Consultant Business System Analyst

WIPRO LIMITED
10.2010 - 01.2017

Masters in Computer Application -

West Bengal University of Technology

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Nabanita Debsarkar Mallik