Nabaa Al-mashhadani

◦ Patient greeting and confirmation of all pertinent prescription information accuracy before filling.

◦ Data entry of patient information into Kroll.

◦ Third-party adjudication where required and necessary.

◦ Handling customer prescription pick-up.

◦ Maintenance of pharmacy stock through inventory control systems.

◦ General OTC inquiries from patients and referrals to Pharmacists where necessary.

◦ Clerical responsibilities included answering phone calls and transmitting documents to other healthcare providers.

◦ Knowledge of Pharmacy Laws and Regulations: Understanding the legal and regulatory aspects of pharmacy practice.

◦ Conducted 140 hours of practical training at Hamilton General Hospital in the IV room, contributing to the preparation of intravenous medications

◦ Trained on Epic system for medication dispensing

◦ Efficient delivery of drugs to nursing units and management of Omnicell.

◦ Strict adherence to safety protocols in handling narcotics and preparing methadone doses.

◦ Compounding creams and preparing doses for pharmacy stock.

◦ Attention to detail in labeling and transferring drugs.

◦ Effective collaboration with healthcare professionals.

◦ Maintaining inventory.

◦ Answering phones and addressing customer inquiries.

◦ Dispensing medications accurately and ensuring compliance with prescription details.

◦ Gathering patient information to complete patient records.

◦ Practicing following legal requirements and standards of practice.

◦ Demonstrating honesty and integrity in all interactions.

◦ Transferring prescriptions in and out efficiently.

◦ Providing device training to patients when required.

◦ Preparing blister packs.