Naajia Khan

Dynamic professional with extensive experience at Aetna, specializing in conflict resolution and data analysis. Led initiatives that improved communication and optimized services, resulting in a 20% increase in team performance. Skilled in training and development, utilizing bilingual proficiency in Hindi to enhance customer relationships and implement process improvements.

Professional advocate well-versed in service delivery and client support. Adept at resolving complex issues, ensuring client satisfaction, and enhancing service quality. Strong focus on teamwork and adaptability, with proven track record of achieving impactful results. Known for excellent communication, problem-solving abilities, and client-centered approach.

Professional advocate with extensive experience in customer service and conflict resolution. Known for delivering impactful solutions that improve customer experiences. Strong focus on team collaboration and adaptability, consistently supporting dynamic needs and achieving results.

Friendly Service Advocate with extensive customer follow-up experience to reach mutually satisfactory resolutions. Committed to improving customer satisfaction by constantly pursuing new ways to improve customer service. Adept at troubleshooting problems with customers professionally and emphatically.

Experienced with advocating for customer needs and resolving service issues. Utilizes effective communication and problem-solving skills to enhance customer satisfaction. Strong understanding of managing complex cases and ensuring positive outcomes.

Support day-to-day program operations with expertise in records management and resource coordination. Skillfully meet diverse needs and address issues to maintain efficiency and program outreach. Demonstrated success in building long-lasting relationships.

References available upon request