Na Xu
Hamilton,ON
Summary
Friendly and dependable cashier with strong experience in fast-paced retail and food service environments. Skilled in cash handling, POS operation, and providing excellent customer service. Known for accuracy, efficiency, and maintaining a positive, multicultural approach—aligned with Nations Fresh Food's mission of “Think Globally, Eat Locally.”
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier
T&T Supermarket
03.2024 - 08.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Delivered exceptional customer service, resolving inquiries and concerns promptly.
- Worked flexible schedule and extra shifts to meet business needs.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Cashier / Barista
Starbucks
04.2022 - 01.2025
- Delivered exceptional customer service, ensuring a welcoming atmosphere for all patrons.
- Operated cash register processed mobile orders, and managed high-volume transactions accurately.
- Prepared coffee, espresso, and specialty beverages to meet Starbucks standards.
- Delivered friendly, personalized service to build customer loyalty.
Server
Iron Chef Sushi Ichi Japanese Restaurant
09.2019 - 12.2022
- Delivered exceptional customer service by promptly addressing guest inquiries and needs.
- Coordinated efficient table setups to optimize guest experience and restaurant flow.
- Managed multiple tables simultaneously, ensuring timely order delivery and satisfaction.
Chemistry Tutor
Trinity Western University
09.2018 - 12.2023
- Developed customized lesson plans to enhance student understanding of complex chemistry concepts.
- Facilitated interactive tutoring sessions to promote critical thinking and problem-solving skills.
- Assessed student performance through regular quizzes and feedback to track progress effectively.
Education
Bachelor of Science - Chemistry
Trinity Western University
Langley05-2024
Bachelor of Arts - Leadership
Trinity Western University
Langley05-2024
High School Diploma -
Mennonite Educational Institute
Abbotsford, BC05-2018
Skills
- Cash Handling & POS Operation
- Customer Service Excellence
- Product Knowledge & Merchandising
- Accuracy & Attention to Detail
- Team Collaboration & Communication
- Time Management & Multitasking
- Problem Solving & Conflict Resolution
- Bilingual: English & Mandarin Chinese
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Certification
- Food Safety Certificate
- First Aid &CPR Certificate
- WHMIS Certificate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft Office
Python and JavaScript
Timeline
Cashier
T&T Supermarket
03.2024 - 08.2025
Cashier / Barista
Starbucks
04.2022 - 01.2025
Server
Iron Chef Sushi Ichi Japanese Restaurant
09.2019 - 12.2022
Chemistry Tutor
Trinity Western University
09.2018 - 12.2023
Bachelor of Science - Chemistry
Trinity Western University
Bachelor of Arts - Leadership
Trinity Western University
High School Diploma -
Mennonite Educational Institute