Mywicca St Hubert

• Consistently provided exceptional customer service by managing customer questions, concerns and complaints with empathy.
• Managed customer cancellations, changing lessons and make-up classes.
• Managed emails and enter student attendance records.

• Mentored junior staff, fostering a supportive team environment.
• Developed strong relationships with clients through regular communication.
• Ensured compliance with facility policies and regulations.
• Boosted staff morale by fostering a positive work environment through open communication and recognition of achievements.
• Made decisions for closing pool due to inappropriate chemical levels.
• Learned and maintained proficiency in first responder skills such as First Aid and CPR.

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
• Promoted special offers and events by engaging with customers on the sales floor.
• Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.