Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Myungchul (Lucas) Jang

Port Moody,BC

Summary

I am a good employee with a welcoming service mindset. Dedicated to providing excellent service to customers through friendly and accurate assistance. I adapt quickly to any task and approach my work with meticulous attention and a positive attitude. With extensive experience, I am proficient in customer relations and delivering courteous service.

And also, I bring extensive experience from both cafes and restaurants.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Cashier

Lotte Hotels & Resorts World Adventure
07.2022 - 08.2023
  • I engaged in ticket sales and conducted ticket inspections at the gates. Additionally, I managed ticket sales personnel, organized their schedules, and oversaw overall ticket sales-related responsibilities while working in the office.
  • Assisted customers in purchasing tickets at the most affordable price and received gratitude from many.
  • I possessed a thorough understanding of Lotte World's internal details, including nearby facilities, operating hours, and usage instructions, ensuring precise responses to customer inquiries.
  • I attentively listened to customers' complaints and presented the best possible solutions to address their concerns.

Salesperson

Spyder Active Sports
03.2021 - 02.2022
  • I got the trust of the manager and took charge of overall store operations, including warehouse management and staff supervision.
  • I made an effort to have a precise understanding of the products we sold, ensuring the ability to provide accurate answers to customers' inquiries.
  • I assisted in sales by tailoring the approach to match the preferences of customers, ensuring an enjoyable and comfortable shopping experience for them.

Education

Bachelor of Tourism Management - Hotel And Tourism Management

University, KYUNG BOK
421 Kyeongbokdae-ro, Jinjeop-eup,Rebublic Of Korea
02.2023

High School Diploma -

High School of Masuk
35 Nokchon-or, Hwado-Eup, Republic Of Korea
02.2018

Skills

  • Ticket Sales
  • Sales and Promotions
  • Customer Buying Habits
  • Staff Assignments
  • Cashier Assignments
  • Customer inquiries
  • Service Minded
  • Food and Beverage Experience

Certification

  • [Certification in Barista Skills], [Korea Beverage Master Association] - [DEC 11, 2018]
  • [Driver's License), [Class 5 Driver's License], [Issuing Country: South Korea, [No. 11-20-055412-10), [Date of Issue: 20 NOV, 2020]
  • [Tour Conductor License], [Korea Association of Travel Agents], [DEC 12, 2022]

Languages

English
Limited Working
Korean
Native or Bilingual

Timeline

Customer Service Cashier

Lotte Hotels & Resorts World Adventure
07.2022 - 08.2023

Salesperson

Spyder Active Sports
03.2021 - 02.2022

Bachelor of Tourism Management - Hotel And Tourism Management

University, KYUNG BOK

High School Diploma -

High School of Masuk

Similar Profiles

CREATE PROFILE
Myungchul (Lucas) Jang