Mystina Manu
Overview
6
6
years of professional experience
1
1
Certification
Work History
Flight Attendant
Flair Airlines
Vancouver, BC
03.2022 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Sales Associate
Victoria Secret
Surrey, BC
10.2018 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Restaurant Hostess
Boston Pizza Int
Surrey, BC
09.2018 - 02.2019
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
Associate of Arts - Criminal Justice
Langara College
Vancouver, BC06-2022
Skills
- Strong work ethic
- Attention to detail
- Reliability and punctuality
- POS system operation
Certification
•serving it right
•Fire fighting
- Dangerous Goods Regulations (DGR) Awareness Certificate - International Air Transport Association (IATA).
- First Aid, CPR, and AED Certification - American Red Cross.
Timeline
Flight Attendant
Flair Airlines
03.2022 - Current
Sales Associate
Victoria Secret
10.2018 - 02.2022
Restaurant Hostess
Boston Pizza Int
09.2018 - 02.2019
Associate of Arts - Criminal Justice
Langara College