Myshka Martin
Mississauga,ON
Summary
Dedicated and customer focused employee with exceptional interpersonal skills seeking a position in an establishment that appreciates my knowledge and experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Brickyard Bbq
06.2023 - 09.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Housekeeper
Salvation Army
03.2022 - 03.2023
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Upheld high standards of sanitation in common areas.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Order Filler
Walmart Logistics
12.2019 - 03.2022
- Improved order accuracy by meticulously reviewing and verifying customer information before processing.
- Enhanced warehouse efficiency with systematic organization and accurate labeling of products for easy retrieval.
- Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
- Succeeded in meeting daily targets consistently, demonstrating reliability and commitment to excellence in performance.
Customer Service Representative/Dispatcher
The Brick Distribution Centre
04.2019 - 03.2020
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Diploma - Community And Justice Services
Seneca College of Applied Arts And Technology
North York, ON04.2023
High School Diploma -
Massaponax High School
Fredricksburg, Virginia06.2017
Skills
- Hospitality Service Expertise
- Multitasking
- Adaptability
- Guest Engagement
- Food Safety Practices
- Guest Relations
- Point of Sale Operation
- Customer Service
- Complaint Resolution
- Microsoft Office Suite
- Team Player
- Data Entry
Certification
Ontario Drivers License
References
References available upon request.
Timeline
Server
Brickyard Bbq
06.2023 - 09.2023
Housekeeper
Salvation Army
03.2022 - 03.2023
Order Filler
Walmart Logistics
12.2019 - 03.2022
Customer Service Representative/Dispatcher
The Brick Distribution Centre
04.2019 - 03.2020
Diploma - Community And Justice Services
Seneca College of Applied Arts And Technology
High School Diploma -
Massaponax High School
Ontario Drivers License
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