Melina Powers
Goderich,ON
Summary
Resourceful professional in culinary management, known for high productivity and efficient task completion. Possess specialized skills in staff training, inventory management, and customer service excellence. Excel at communication, leadership, and problem-solving to enhance team performance and ensure top-notch dining experiences.
Overview
21
21
years of professional experience
Work History
Server/Supervisor
The Park House
Goderich, Ontario
01.2022 - Current
- Ordered supplies necessary for efficient operation of the restaurant.
- Coordinated with staff members to ensure smooth operations during peak hours.
- Delegated work to staff, setting priorities and goals.
- Created positive guest experience by listening to guest needs and recommending options to meet requests.
- Provided ongoing support to servers while they are on the job.
- Maintained thorough knowledge of menu to describe dining options.
Waitress/Dining Room Manager
York Street Kitchen
Stratford, Canada
09.2009 - 10.2010
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Trained new employees
- Organized take-out orders efficiently according to customer requests.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Waitress
The Red Pump
Bayfield, Canada
09.2007 - 12.2007
- Took orders for food and beverages in a professional manner.
- Followed up with guests after meals to ensure satisfaction with overall experience.
- Matched wines with menu items and guest preferences.
- Provided guests with information about menu items, made suggestions and took orders.
Waitress
Thyme on 21
Goderich, Canada
09.2004 - 09.2006
- Intrinsic part of the staff at a small fine dining restaurant in comfortable home environment.
- Assisted the owners in the start up of the restaurant.
- Provided support in the training of new employees.
- Ensured the finest service and continued satisfaction of the clientele.
Education
Completed grades 9 to 13 - honors
F.E. Madill Secondary School
Wingham, ONSkills
- Excellent work ethic
- Commitment
- Inter-personal skills
- Time management
- Leadership skills
- Organization
- Self motivation
- Reliability
- Smart Serve
Timeline
Server/Supervisor
The Park House
01.2022 - Current
Waitress/Dining Room Manager
York Street Kitchen
09.2009 - 10.2010
Waitress
The Red Pump
09.2007 - 12.2007
Waitress
Thyme on 21
09.2004 - 09.2006
Completed grades 9 to 13 - honors
F.E. Madill Secondary School