Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Myrian Bezerra

Toronto

Summary

Highly organized and motivated professional with strong communication skills in both English and Portuguese, seeking an Executive Assistant position. Skilled in managing communication channels, including monitoring WhatsApp groups and emails, taking detailed notes, conducting follow-ups, and maintaining accurate calendars. Demonstrates exceptional confidentiality and discretion when handling sensitive information, always maintaining professionalism and integrity. Proactive and adaptable, able to manage shifting priorities and timelines effectively. Self-motivated and capable of working independently, providing excellent customer service as the first point of contact for clients across multiple time zones. Committed to coordinating appointments, managing to-do lists, and always delivering beyond expectations

Overview

8
8
years of professional experience

Work History

Personal Support Worker

Hills' Family
08.2021 - 12.2022
  • Assisted a 5-year-old boy with Norrie Disease to improve motor execution on daily activities, promoting independence and wellbeing.

Shift Supervisor

Piccolina Gelato e Altra Roba/Nodo Restaurants
04.2021 - 08.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Served up to 30 people per hour during peak periods.
  • Assigning tasks and roles to staff members.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed inventory and ordered supplies as needed.
  • Managed reservations both in person and over the phone.
  • Handled cash and credit transactions, including balancing registers.
  • Kept records related to staffing, inventory, and financial transactions.

Social Media Manager

Jovem Pan Radio
01.2015 - 12.2016
  • Developed engaging content for social media platforms, including text, images, videos, and graphics using Adobe Illustrator and Photoshop.
  • Managed and maintained social media accounts across various platforms (e.g., Facebook, Instagram, Twitter, WhatsApp, E-mail).
  • Scheduled and published posts using social media management tools.
  • Planned and executed virtual and in-person events.

Education

Dance Performance Preparation - DANCE & ARTS

George Brown College | Canada's Ballet
04-2020

Commercial Dance - DANCE & ARTS

George Brown College | Canada's Ballet
08-2019

Bachelor of Arts - Marketing And Advertising*

Universidade De Fortaleza
Fortaleza, Ceará, Brazil.
01-2016

Skills

  • Effective Communication
  • Adaptability and Willingness to Learn
  • Teamwork and Collaboration
  • Problem-Solving
  • Customer Service Orientation
  • Time Management
  • Attention to Detail
  • Multitasking
  • Confidentiality and Discretion
  • Proficiency in Microsoft Office Suite

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual

Timeline

Personal Support Worker

Hills' Family
08.2021 - 12.2022

Shift Supervisor

Piccolina Gelato e Altra Roba/Nodo Restaurants
04.2021 - 08.2021

Social Media Manager

Jovem Pan Radio
01.2015 - 12.2016

Dance Performance Preparation - DANCE & ARTS

George Brown College | Canada's Ballet

Commercial Dance - DANCE & ARTS

George Brown College | Canada's Ballet

Bachelor of Arts - Marketing And Advertising*

Universidade De Fortaleza
Myrian Bezerra