Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Myrena Smith

Myrena Smith

Casselman,Ontario

Summary

To obtain a full-time career, within the customer service sector, that allows for growth and development, for long term employment.

Overview

14
14
years of professional experience

Work History

Lead Pharmacy Technician

Remedys Rx
09.2023 - Current
  • Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Supervised several pharmacy technicians and coordinated day-to-day assignments.
  • Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
  • Placed all store orders to maintain an appropriate stock of medications and supplies as patients needed.

Shoppers Drug Mart

Embrun, Ontario
04.2021 - 10.2023
  • I currently work as a pharmacy assistant at shoppers drug mart and some of my current tasks Include Taking prescriptions for patients and entering them into the system Packaging, Labeling, And dispensing medication Measuring and mixing medications according to the prescription Checking for expired medication Helping patient find anything they need in store Helping patients at the cash and over the phone with filling their medications or requesting a new prescription from their doctor Write letters and memos, prepare receipts and invoices, and file orders Restocking shelves with medication Giving general assistance with daily pharmacy activities

MCDONALDS

Casselman, ON
08.2017 - 04.2021
  • Preform regular duties, such as sweeping and moping, restocking of products, ensuring a clean work environment, and following all COVID-19 Protocols
  • Serve customers in a timely, friendly manner
  • As well as guaranteeing customer satisfaction
  • Offering and upselling products to boost sale goals
  • Working as part of a positive, team environment
  • Taking direction from my superiors, and fulfilling my role, in making each shift run smoothly.

Tim Hortons

Ottawa ON and Casselman ON
06.2015 - 11.2016
  • Serve customers in a positive and time efficient manner
  • Offer sales promotion, for example "Donut Of the Month", or offering additional items to complete their "combo"
  • Preform regular duties such as sweeping, moping, ensuring a clean work environment, and following health and safety guidelines.

METRO

Ottawa ON, Casselman ON
- 05.2015
  • Baker: Preform regular duties, including but not limited to: Sweeping, moping and ensuring the cleanliness of our work environment
  • Work as a team, to meet deadlines and prepare for upcoming shifts
  • Follow directions from my superior
  • Cook, package and label all freshly baked items
  • Rotate, and monitor existing products
  • Decorate cakes, according to the clients preferences
  • Front Cash Supervisor: 1 Year experience as a front cash supervisor
  • Duties included but were not limited to: Dealing with customer dissatisfaction, counting cash registers and lottery at the beginning and end of each shift, and enforcing health and safety regulations
  • Provided a positive and motivating environment for both staff and customers
  • Ensuring the prices match the current flyer, throughout the store.

Tim Hortons

Ottawa ON and Casselman ON
08.2010 - 03.2012
  • Serve customers in a positive and time efficient manner
  • Offer sales promotion, for example "Donut Of the Month", or offering additional items to complete their "combo"
  • Preform regular duties such as sweeping, moping, ensuring a clean work environment, and following health and safety guidelines.

Education

LESTER B. PEARSON HIGH SCOOL

Algonquin college

Skills

  • Over 13 years of experience associated with customer service
  • Highly motivated to learn new things and acquire new skills
  • Understands the importance of being able to work alone and/or with a team
  • Strong work ethic, and positive mind set
  • Posses leadership, problem solving, time management and communication skills
  • Ability to adapt to new situations, quickly and efficiently
  • Understands the importance of following all COVID-19 guidelines, both at work and outside of work
  • Accepting of constructive criticism and delegation

Languages

English
Native or Bilingual
French
Professional Working

Timeline

Lead Pharmacy Technician

Remedys Rx
09.2023 - Current

Shoppers Drug Mart

Embrun, Ontario
04.2021 - 10.2023

MCDONALDS

Casselman, ON
08.2017 - 04.2021

Tim Hortons

Ottawa ON and Casselman ON
06.2015 - 11.2016

Tim Hortons

Ottawa ON and Casselman ON
08.2010 - 03.2012

METRO

Ottawa ON, Casselman ON
- 05.2015

LESTER B. PEARSON HIGH SCOOL

Algonquin college

Similar Profiles

CREATE PROFILE
Myrena Smith