Myranda Pratt-Van Slyke
Penhold,AB
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dog Caregiver
Springbank Pet Resort
Calgary, AB
02.2024 - 11.2024
- Provided daily exercise, including walking and playing with dogs in a safe environment.
- Conducted regular health checks on all animals to ensure their wellbeing.
- Administered medications as directed by veterinarians and pet owners.
- Maintained detailed records of animal care activities, such as feeding times, medical treatments and behavioral observations.
- Monitored dog behavior and identified signs of stress or illness.
- Ensured that all areas were clean and sanitary at all times.
- Assisted with bathing, grooming, nail trimming and other hygiene needs of the dogs.
- Managed multiple kennels while providing individual attention to each dog's specific needs.
- Provided emotional support for the animals in order to reduce stress levels during their stay away from home.
- Observed animal behavior around other people and animals; acted quickly to prevent any potential problems.
Front Desk Clerk
Super 8
Stettler, AB, AB
10.2022 - 11.2023
- Greeted customers upon arrival and provided assistance with check-in or check-out procedures.
- Answered incoming calls and directed them to the appropriate personnel.
- Assisted in resolving customer complaints and inquiries in a timely manner.
- Processed credit card, cash, and other forms of payment for guest accounts.
- Updated computer system with current guest information.
Cap 2 Department Manager
Walmart
Stettler, AB
01.2021 - 09.2022
- Demonstrated leadership skills in managing projects from concept to completion.
- Gained extensive knowledge in data entry, analysis and reporting.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Developed strong organizational and communication skills through coursework and volunteer activities.
Customer Experience Associate
Walmart
Stettler, AB
09.2020 - 01.2021
- Addressed customer inquiries, concerns, and complaints by providing solutions and alternatives and followed up to confirm resolution.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Trained new personnel regarding company operations, policies and services.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Education
High School -
Central Memorial High School
Calgary, AB06.2014
Skills
- Dog handling
- Fear management
- Health monitoring
- Cash management
- Money handling
- Customer care
- Shipping and receiving
- Credit and cash payments
- Phone etiquette
- Customer service
- Decision-making
- Initiative-taking
- Time management
Certification
First Aid
Timeline
Dog Caregiver
Springbank Pet Resort
02.2024 - 11.2024
Front Desk Clerk
Super 8
10.2022 - 11.2023
Cap 2 Department Manager
Walmart
01.2021 - 09.2022
Customer Experience Associate
Walmart
09.2020 - 01.2021
High School -
Central Memorial High School