Myrah Carson

• 1/13- 01/16 and 11/17- 01/18
• Proactively acknowledge, greet and assist customers in the store. Offer customers with exemplary and timely service. Provide accurate product information. Serve multiple customers sometimes nonstop for hours at a time, discovering their needs, and making recommendations to generate sales. Recommend alternative purchase choices. Merchandise, stock and replenish the selling floor constantly. Maintain working knowledge of store’s policies and procedures. Organize and clean store during down time. Handle cash, checks and credit card transactions. Manage the register in accordance with POS guidelines. Address loss prevention issues immediately. Communicate to coworkers and supervisors through standard telephone and wireless audio systems. Assist supervisors to identify and resolve issues in the store. Assisting in training of new employees.

• I maintain and clean an Air BNB in Twentynine Palms, CA.
• Change sheets, duvets, towels and other linens. Thoroughly clean all rooms to include dusting, polishing furniture, sweeping and mopping floors, vacuuming rugs, emptying wastebaskets, and sanitization of lavatories. Report missing or broken articles to owner. Move heavy furniture on deep clean days which also include baseboards, vents, ceiling fans, windowsills and windows, washing of window coverings. Maintenance of hot tub chemicals, and perform yard work to include tree trimming, weeding and raking. Running errands to return left behind items via Fed Ex/USPS and shopping for supplies needed for the house.
• On days that guest checks out hours are 11 am-3pm. Not a set schedule. Cleans can be anywhere from 1 to 3 times a week. Much less during warmer months.

• Provided customer service, answered phones, and corresponded with customers to set up estimate appointments, follow up on confirming information and appointments. Assisted in brainstorming and research to better the company, organized files and supplies, etc.

• Front Desk Lead 07/07 - 04/08

Assisted Supervisor by leading and directing subordinates, answered questions, passed on instructions, adjusted work schedules, resolved problems that arose, train ed new employees, and ensured the smooth flow of operations, to include all that a desk clerk position entailed.

Other jobs within Bachelor Billeting:

• Temp. Admin Assistant 10/07 - 01/08
• Desk Clerk/ Night Auditor 08/05 – 07/07 and 01/09- 12/10
• Housekeeper 03/05 – 08/05 and when contracted out to Glen Alpine 10/09-2/10