Myra Romero

Healthcare professional with over 15 years of experience in the medical field, working in Primary Care for 13 years. Expert in patient flow optimization and compliance & regulatory knowledge. Key achievements include helping launch the UCSD Workflow Project, resulting in the establishment of a new department to optimize workflows and collaborating on the PCORI program to improve patient care and satisfaction. Seeking a Practice Manager position in Primary Care/Express Care Clinic, where my clinic management and operations skills will be brought forth to support your mission of delivering exceptional quality care and experience to all patients and caregivers. Managed operations for over 200 patients daily and supervised a team of 36 healthcare professionals, demonstrating a capacity for high-volume and complex health settings.

• Helped launch the UCSD Workflow Project by identifying top candidates at LEWIS Family Medicine, resulting in the establishment of a new department that collaborates with all UCSD clinics to optimize workflows, ensure consistency, and eliminate waste. One of the candidates I chose, continues to excel in the new department.
• Collaborated on the PCORI program at Lewis Family Medicine by brainstorming and developing the best coordination strategies for patients and providers. Facilitated one-hour visits with primary care physicians, pharmacists, and psychologists, explained the program’s benefits to patients, and arranged provider schedules, resulting in improved patient care and satisfaction.
• Integrated the DES board into Neurosurgery by organizing meetings and involving physicians, while utilizing my primary care experience to improve operations and communication within the team.
• Workflow Project Success Launched UCSD Workflow Project increasing clinic efficiency by 20%.
• Team Productivity Boost Supervised team of 36 increasing productivity by 30%.
• Patient Satisfaction Maintenance Managed 200+ patients daily maintaining 86% satisfaction rate.
• Regulatory Compliance Enhancement Enhanced regulatory compliance by 30% through training.