Myra Peralta
Palmdale
Summary
Resourceful Account Manager with over a decade of experience in B2B sales, excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. Demonstrated ability to surpass sales targets by more than 20% through consultative selling and relationship management. Skilled in pipeline development, contract negotiation, with a passion for optimizing sales processes to maximize profitability.
Overview
10
10
years of professional experience
Work History
Account Manager
Smart Financial
07.2025 - Current
- Manage client portfolios to drive revenue growth, resulting in customer retention and satisfaction.
- Mentor junior team members on best practices in lead management and client engagement strategies
- Conduct regular reviews of account performance metrics, ensuring alignment with client objectives and goals.
Account Executive
Charter Communications
09.2022 - 05.2025
- Surpassed sales goals by over 20% through strategic client engagement and effective relationship building.
- Leveraged Salesforce for tracking client interactions and analyzing sales trends.
- Implemented CRM strategies that improved customer satisfaction and retention.
Insurance Sales Agent
The Hartford Insurance
10.2021 - 09.2022
- Built strong client relationships through effective communication and trust-building techniques to be able to drive sales
- Conducted detailed risk assessments to identify coverage gaps and recommend policies.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
Sales Representative
Charter Communications
01.2019 - 01.2021
- Utilized consultative sales methods to meet customer requirements, driving revenue growth.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Inbound Sales Representative
Charter Communications
04.2016 - 01.2019
- Executed targeted outreach strategies, boosting sales conversions and significantly enhancing customer engagement through personalized communication.
- Consistently met or exceeded assigned sales quotas while maintaining excellent customer satisfaction ratings.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly to foster positive client relationships to be able to identify needs and drive sales.
Education
ASSOCIATE OF ARTS - Sociology
Antelope Valley College
Lancaster, CA06-2014
Skills
- Sales
- Territory Development
- Account Management
- B2B Sales
- Networking Skills
- Lead Generation
- Sales Force
LANGUAGES
English (Native), Spanish (Native).
Timeline
Account Manager
Smart Financial
07.2025 - Current
Account Executive
Charter Communications
09.2022 - 05.2025
Insurance Sales Agent
The Hartford Insurance
10.2021 - 09.2022
Sales Representative
Charter Communications
01.2019 - 01.2021
Inbound Sales Representative
Charter Communications
04.2016 - 01.2019
ASSOCIATE OF ARTS - Sociology
Antelope Valley College