Dynamic and results-driven professional with extensive experience at Couche-Tard, excelling in customer service and conflict resolution. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in inventory management and first aid, ensuring safety and efficiency in fast-paced environments. Committed to fostering positive relationships with clients and colleagues alike.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cashier/Customer Service Representative
Couche-Tard
Fredericton, New Brunswick
04.2021 - Current
Processed customer transactions efficiently at convenience store.
Maintained accurate cash register during busy shifts.
Assisted customers with product inquiries and store navigation.
Managed inventory by restocking shelves and organizing displays.
Collaborated with team members to enhance customer service experience.
Implemented cleanliness standards in checkout area and store environment.
Handled returns and exchanges according to company policies.
Trained new cashiers on register operations and customer interaction skills.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Operated cash register or POS system to receive payment by cash, check and credit card.
Assisted customers with inquiries and resolved issues effectively and promptly.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Babysitter
Family/Friends
Fredericton, New Brunswick
01.2018 - 05.2025
Provided first aid when necessary, ensuring children's safety at all times.
Assisting with meals, snacks, and bedtime routines for the children.
Maintaining a positive attitude while being patient and understanding with the children.
Completing light housekeeping tasks such as tidying up toys and books.
Establishing trust through consistent communication with both parents and kids.
Monitored children's safety and well-being to prevent accidents and falls.
Cared for children of various ages and assisted with feeding, dressing and daily activities.
Engaging in age-appropriate activities like reading stories or playing games.
Used organization and time management skills to multitask and keep children on set schedules.
Provided nurturing and appropriate environment for children of various ages.
Education
Personal Support Worker -
Eastern College
Fredericton, NB
11-2025
High School Diploma -
LEO HAYES HIGH SCHOOL
Fredericton, NB
06-2023
Skills
Customer service
Childcare management
First aid certification
Conflict resolution
Team collaboration
Inventory management
Certification
First Aid & CPR/AED Level C Issue date: 2024-08-13 Expiry Date:2027-08-13 Issued in:NB