Myles Sibbeston
Fort Smith,NT
Summary
strong background in hospitality, having excelled as a Second Cook at Auntys Korner Store. Proven expertise in food preparation and team management, enhancing workflow efficiency and reducing food waste. Committed to delivering exceptional service and mentoring new hires to foster a collaborative environment.
Overview
9
9
years of professional experience
Work History
Second Cook
Auntys Korner Store
10.2023 - Current
- Prepared ingredients and maintained cleanliness in food preparation areas.
- Assisted in meal preparation, following recipes to ensure consistency and quality.
- Operated kitchen equipment safely, adhering to health and safety regulations.
- Collaborated with team members to improve workflow efficiency during peak hours.
- Monitored inventory levels and assisted in ordering supplies as needed.
- Supported head cook in menu planning and execution of daily specials.
- Worked closely with the front-of-house team to address customer inquiries or concerns swiftly.
- Reduced food waste with careful portioning and utilizing leftovers creatively in new dishes.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Managed opening and closing shift kitchen tasks.
- Planned menus for different events, seasons and customer requests.
Head Housekeeping Supervisor
Nahanni Inn
01.2019 - 07.2021
- Assisted in daily housekeeping operations, ensuring cleanliness and organization throughout facility.
- Learned and applied safety protocols to maintain a secure working environment.
- Supported team members in executing cleaning schedules and inventory management tasks.
- Adapted quickly to new cleaning tools and systems, enhancing workflow efficiency.
- Conducted routine inspections of guest areas to uphold quality standards.
- Provided exceptional customer service by addressing guest inquiries related to cleanliness concerns.
- Mentored new hires in proper housekeeping techniques, leading to faster integration into the team and improved performance levels.
- Established open communication channels with all team members, promoting a positive work environment.
- Reduced guest complaints by conducting regular room inspections and addressing issues promptly.
- Coordinated schedules and managed workload to meet or exceed hotel occupancy demands.
- Communicated repair needs to maintenance staff.
- Worked with front desk to respond promptly to all guest requests.
- Placed orders for housekeeping supplies and guest toiletries.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Managed laundry sorting, washing, drying, and ironing.
Receptionist
metis nation
05.2017 - 07.2018
- Greeted and assisted visitors, ensuring a welcoming environment for clients and staff.
- Managed multi-line phone system, efficiently directing calls to appropriate departments.
- Scheduled appointments and coordinated meetings for management team, enhancing organizational efficiency.
- Maintained office supplies inventory, ordering replacements to support uninterrupted operations.
- Processed incoming and outgoing mail, ensuring timely delivery of communications.
- Implemented filing system improvements, increasing document retrieval speed and accuracy.
Education
No Degree -
Thomas Simpson High School
Fort SimsponSkills
- Cooking methods
- Food preparation
- Team management
- Cleaning and organization
- Time management
- Problem-solving
- Hospitality and service industry background
- New hire training
- Event catering
Languages
English
Timeline
Second Cook
Auntys Korner Store
10.2023 - Current
Head Housekeeping Supervisor
Nahanni Inn
01.2019 - 07.2021
Receptionist
metis nation
05.2017 - 07.2018
No Degree -
Thomas Simpson High School