Dynamic professional with strong customer service management and team leadership skills. Proven ability to enhance guest experiences and resolve issues effectively. Dedicated to supporting healthcare
teams and providing excellent patient care.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
After School Program Coordinator
Elevo
Manteca
01.2025 - 05.2025
Developed engaging program content aligned with educational standards and student needs.
Cashier Team Lead
Ramen 101
Manteca
12.2022 - 07.2024
Assisted cashiers with resolving customer complaints and inquiries.
Performed daily opening and closing procedures for the register area.
Cashier Team Lead
Jamba Juice
Manteca
02.2022 - 02.2023
Monitored cash handling procedures to ensure compliance with company policies.
Trained team members on customer service best practices to enhance guest experience.
Education
High School Diploma -
Sierra High School
Manteca, CA
05-2022
Associate of Applied Science - Business Administration and Management
Modesto Junior College
Modesto, CA
Some College (No Degree) - Electrocardiogram
Altamont Healthcare
Stockton, CA
Skills
Customer service management
Team leadership
Effective communication
Time management
Multitasking
Computer literacy
Accomplishments
High School Diploma
Certification
Basic Life Support, American Heart Association, 2025
Timeline
After School Program Coordinator
Elevo
01.2025 - 05.2025
Cashier Team Lead
Ramen 101
12.2022 - 07.2024
Cashier Team Lead
Jamba Juice
02.2022 - 02.2023
High School Diploma -
Sierra High School
Associate of Applied Science - Business Administration and Management