Myles Delange
Black Creek
Summary
Driven Operations Manager and talented leader with six years of experience applying exceptional planning and problem-solving abilities toward enhancing facility management and day-to-day operations.
Skilled and successful at managing diverse teams in unique situations. Excellent communication skills, talent for spotting areas in need of improvement and implementing changes with a strategic approach.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Operations Manager
KDM Management
01.2021 - 04.2024
- Responsible for the day-to-day management and delivery of services facilitated through various high equity personal assets.
- Responsible for managing and directing the operational requirements of local private residences, a remote off-grid resort, a yacht, and out of country properties.
- Responsible for directing maintenance and landscape teams to ensure all assets met required standards.
- Supervised and coordinated operations staff and kept employees compliant with company policies and procedures.
- Provided leadership and direction by managing standards of quality and services.
- Provided regular, thorough communication and report to senior executives.
- Negotiated contracts, developed and maintained relationships with external third party vendors, suppliers, and stakeholders.
- Provided regular site visits to all high equity assets to assess project progress and ensure conformance with required standards and vision.
- Ensured effective management of security, maintenance, and landscaping of each high equity asset.
- Worked collaboratively with Management Group Controller to analyze costs and review budgets
- Led hiring, onboarding and training of new hires to fulfill operational requirements.
- Assessed and resolved operational issues.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Procurement and Projects Management
KDM Management
01.2018 - 01.2021
- Responsible for the direct management and sourcing of goods, materials, and contractor services that pertain to standard operations and special projects for the KDM Management Group.
- Responsible for establishing and monitoring key performance indicators and metrics for supply chain planning.
- Participate or lead project planning, execution, and fulfillment initiatives.
- Delivered functional guidance to outside vendors to complete deliverables within timelines and budgets.
- Enhanced project efficiency by streamlining communication channels and optimizing resource allocation.
- Kept quality of services in compliance with project and program requirements.
- Lead and supported supplier relationships.
- Ensured reporting structures were well established within KDM Management.
- Created efficiencies in processes to eliminate delays in delivery or products and projects.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Marketing/Communications/Area Sales Coordinator
Gibbs Delta Tackle
01.2016 - 01.2018
- Designed effective advertising campaigns that heightened brand awareness within the assigned territory.
- Established long-term relationships with clients through excellent customer service and consistent followup.
- Coordinated successful promotional events to attract new customers and strengthen existing client relationships.
- Coordinated sponsorship and donations.
Brand Manager
NLA
01.2015 - 01.2016
- Responsible for carrying out marketing campaigns.
- Coordinated trade show; showcasing products effectively while networking with industry professionals to expand business relationships.
- Developed and honed skills in copywriting, fulfilling sponsorship contracts, and coordinating promotions.
- Responsible for receiving and processing orders, updating and interpreting Excel sales sheets, and compiled product and customer data to generate informed profit projections. and
- Fielded all customer service inquiries related to the Etnies brand.
Season's Pass Representative
Whistler Blackcomb
01.2014 - 01.2015
- Responsible for promoting the season's pass through content creation and marketing, stealth marketing, copywriting, booth set up, contest hosting, surveying, and presenting.
Fishing Guide
Rivers Inlet Sportsman's Club
01.2013 - 01.2014
- Educated clients on local fish species, habitats, and techniques for successful catches, leading to an enriching experience.
- Adapted guiding style to suit varying client abilities, resulting in enjoyable experiences regardless of skill level or prior knowledge.
- Effectively represented and promoted the fishing lodge brand.
Education
Facility Management Professional Designation -
International Facility Management Association
2023
Bachelor of Business Administration And Management - Marketing Management
Langara College
Vancouver, BC2015
Skills
- Team Leadership
- Problem-Solving
- Operational Efficiency
- Project Management
- Planning and Implementation
- Inventory Management and Control
- Building and Facility Management
- Performance Management and Monitoring
- MS Office
Certification
- BC Class 5 Drivers License
- Small Vessel Operator Permit
- Small Domestic Vessel Basic Safety
- Level 1 First Aid
- WHMIS Certification
- S100 Forest Firefighting Certification
Interests
I grew up locally and have had the fortune of working in a variety of unique areas along the coast. I value the time that I can spend outside mountain biking, snowboarding, golfing, fishing, and camping.
I grew up locally and was introduced to all of the amazing activities that the area has to offer at a young age. I value the time that I can spend outside mountain biking, snowboarding, golfing, fishing, and camping.
Timeline
Operations Manager
KDM Management
01.2021 - 04.2024
Procurement and Projects Management
KDM Management
01.2018 - 01.2021
Marketing/Communications/Area Sales Coordinator
Gibbs Delta Tackle
01.2016 - 01.2018
Brand Manager
NLA
01.2015 - 01.2016
Season's Pass Representative
Whistler Blackcomb
01.2014 - 01.2015
Fishing Guide
Rivers Inlet Sportsman's Club
01.2013 - 01.2014
Facility Management Professional Designation -
International Facility Management Association
Bachelor of Business Administration And Management - Marketing Management
Langara College
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