Mylene Baleros
Toronto,Ontario
Summary
To secure a challenging position in a reputable organization to expand my learnings, knowledge and skills.
Sympathtic personal care aide with several years of experience supporting patients with activities of daily living. Professional and clear communicator when instructing and assisting patients as well as when reporting information to healthcare team and supervisors. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care.
Overview
22
22
years of professional experience
Work History
Weekend Caregiver
Mrs. Morton
01.2024 - Current
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Maintained accurate records of services provided.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Provided emotional support to clients during difficult times.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Supported bathing, dressing and personal care needs.
- Assisted with meal planning to meet nutritional plans.
- Reported concerns to nurse supervisor to promote optimal care.
- Assisted clients with maintaining good personal hygiene.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
Cleaner
Mgm Services
01.2018 - Current
- Responsible for all cleaning in and around the area, Cleans floor and rooms including dusting, sweeping, vacuuming, sanitizing and mopping, Replenishing supplies (Paper towels, Soap Dispensers and toilet paper)
- Emptied trash cans and replaced liners as needed.
- Transported trash bags to designated disposal areas.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Swept sidewalks and driveways of debris.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Emptied wastebaskets and replaced liners.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
- Collected trash from floors within hallways, bathrooms and work areas.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Followed company uniform, performance and security policies with every job.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Followed safety processes for all manual and electric cleaning equipment.
- Notified managers of repair needs or additions to building operating systems.
Cash Manager
Shoppers Drugmart
10.2007 - Current
- Doing Daily Deposits, Organize paper works and receipts, Answer Customer questions and provide good customer service, Responding to customer’s concerns and comments
Live-in Caregiver
Jean Markin
01.2003 - 01.2006
- Assisting with Personal care, administering medications and providing companionship, Laundry and light housekeeping, Food shopping and food preparation
- Respected the privacy of each client at all times and maintained confidentiality of their records.
- Helped develop individual plans for treatments based on the doctor's orders.
- Attended to basic needs of clients like feeding them when necessary.
- Developed individualized care plans for each client based on their specific needs.
- Conducted light housekeeping tasks including laundry, bed making and meal preparation.
- Provided daily assistance with personal care such as bathing, dressing and grooming.
- Created a safe environment for the client by removing hazards from their living area.
- Managed household duties such as grocery shopping, running errands, paying bills and arranging for services such as repairs or maintenance of the home.
- Accompanied client on medical appointments and shopping trips.
- Planned and prepared nutritious meals according to dietary requirements.
- Administered medications in accordance with instructions from the physician or pharmacist.
- Assisted clients with mobility issues by providing support while walking or using a wheelchair and walker.
- Provided companionship to clients through conversation, activities and positive interactions.
- Performed chores and light housekeeping around client's residence.
- Built strong and trusting rapport with clients and loved ones.
Education
Some College (No Degree) - Personal Support Worker
Anderson College
Personal Support Worker -
Robetech Institute Manila, Philippines
Bachelor of Science in Business Administration -
Lyceum of Batangas Philippines
Skills
- Critical-Thinking
- Leadership
- Teamwork
- Time Management
- Personal Skills
- Mobility Assistance
- Behavioral Management
- Basic Housekeeping
- Compassionate client care
- ADL Assistance
- Care Plan Adherence
- Patient Companionship
- Meal Preparation
- Documentation
- COVID-19 Safety Policies
- Daily living assistance
- Hoyer Lifting Equipment
- Respectful and Compassionate
- Compassionate communication
- Client Transportation
- Care Plan Management
- Personal Hygiene Assistance
- Problem-Solving
- Heavy Lifting
- First aid and safety
- Housekeeping
- Strong Ethics
- Dependable and Responsible
- Medical Records Management
- Relationship Building
- Medication and Appointment Reminders
- Medical record-keeping
- Compassionate Care
- Dementia Care
- Elderly Care
- Emotional Support
- Supportive Companionship
- Alzheimer's Care
- Blood Glucose Monitoring
- Family Member Training
- Caring Companionship
Timeline
Weekend Caregiver
Mrs. Morton
01.2024 - Current
Cleaner
Mgm Services
01.2018 - Current
Cash Manager
Shoppers Drugmart
10.2007 - Current
Live-in Caregiver
Jean Markin
01.2003 - 01.2006
Some College (No Degree) - Personal Support Worker
Anderson College
Personal Support Worker -
Robetech Institute Manila, Philippines
Bachelor of Science in Business Administration -
Lyceum of Batangas Philippines
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