Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mylei Silva

Kingsburg

Summary

Dynamic Store Manager with a proven track record at Money Mart, excelling in customer relations and problem-solving. Demonstrated ability to exceed sales goals by fostering team compliance with financial regulations and enhancing customer service. Skilled in multitasking and adaptability, ensuring operational excellence and safety.

Overview

5
5
years of professional experience

Work History

Store Manager

Money Mart
06.2016 - 04.2021

Responsible for over all operations of the Money Mart location.

Managing staff ensuring we are all in compliance with financial regulations.

Providing excellent customer service to walk in customers and ability to build rapport with customers.

Processing transactions accurately including payday loans, check cashing, and money orders.

Balancing daily sales reports.

Setting sales goals and driving sales.

Responding to security issues and maintain a safe working environment.

Maintaining good relationships with local businesses to generate referrals.

Education

Bachelor Of Science - Management

DeVry University
Fresno, CA
10.2011

Associate Of Applied Science - Business Administration

Heald College
Fresno, CA
04.2009

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Flexibility
  • Adaptability

Languages

Spanish

Timeline

Store Manager

Money Mart
06.2016 - 04.2021

Bachelor Of Science - Management

DeVry University

Associate Of Applied Science - Business Administration

Heald College
Mylei Silva