Mylah Lau
San Diego
Summary
Experienced and energetic child caregiver dedicated to fostering children's growth and well-being. I am skilled in establishing a safe, creative, and engaging environment that supports child development. Accustomed to multitasking and problem-solving challenges with efficiency while still maintaining a high level of care. Considered hardworking and reliable with great communication skills. I Always provide a positive attitude and am committed to team excellence.
Overview
5
5
years of professional experience
Work History
Crew Member
Trader Joe's
06.2022 - 01.2024
- Provided excellent customer service to maintain relationships with consumers and to acquire new customers
- Monitored sales floor stock and communicated issues with the management team
- Coordinated returns and complaints for dissatisfied customers
- Assisted other team members to achieve goals
- Prepared products following restaurant, health, and safety standards and procedures.
- Addressed guest needs, questions, or concerns to create optimum experience onboard
- Trained new team members on procedures, customer service, and sales techniques
- Created a warm and inviting environment for customers, sharing detailed product knowledge, and offering suggestions regarding store products
- Managed register, handling cash and credit card transactions
- Organized product ordering and helped with delivery distribution
- Planned and built eye catching and informative merchandise displays to promote store sales target
In-Home Nanny
Multiple Employers
08.2020 - 01.2024
- Trusted with the care of children
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships
- Built positive and nurturing environments to support child social and emotional growth
- Helped toddlers improve developmental and communication skills
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback
- Bathed, dressed, and helped with teeth brushing as part of daily routine and bedtime preparation
- Implemented creative interactions and activities with children for a fun and developmental home environment
- Monitored children's safety and health, identifying warning signs of emotional or physical problems with children
- Taught children basic life skills, manners and personal hygiene
Retail Sales Associate
Under the Willow Clothing
07.2019 - 12.2021
- Set up displays and merchandise in a strategic organized manner to maximize sales
- Assisted and connected with each customer on the floor, finding or selecting items, providing recommendations, answering questions, and creating conversation to ensure a better shopping experience
- Processed customer purchases, handled cash and credit card transactions
- Coached and mentored teams of new employees
- Provided outstanding customer service, ensured guest satisfaction, and achieve daily sales quotas
Education
No Degree - Nursing
Palomar College
San Marcos, CAHigh School Diploma -
Temecula Valley High School
Temecula, CA06-2019
Skills
- Communication
- Attention to detail
- Task prioritization
- Organization
- Socialization
- Critical thinking
- Time management
- Reliable
- Interpersonal skills
- Strong work ethic
- Positive attitude
Timeline
Crew Member
Trader Joe's
06.2022 - 01.2024
In-Home Nanny
Multiple Employers
08.2020 - 01.2024
Retail Sales Associate
Under the Willow Clothing
07.2019 - 12.2021
No Degree - Nursing
Palomar College
High School Diploma -
Temecula Valley High School
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