Summary
Overview
Work History
Education
Skills
Degree
Personal Information
Certification
Joined Kaiser Permanente
Timeline
Generic

Myla Teresa T. Pinzon

Cancer Care Coordinator
Anaheim

Summary

Experienced with patient care coordination, including work-up staging, review of NCCN guidelines standard of care and planning of individualized care. Utilizes effective communication and organizational skills to ensure continuity of care. Track record of supporting patient needs and improving care processes through teamwork and problem-solving.

Healthcare professional with expertise in coordinating and managing patient care. Proven track record of integrating care plans across multidisciplinary teams, fostering strong collaboration to achieve optimal patient outcomes. Known for adaptability to changing needs and reliability in delivering excellent service.

Overview

24
24
years of professional experience
1996
1996
years of post-secondary education
4
4
Certifications

Work History

OC Cancer Care Coordinator

Kaiser Permanente
03.2023 - Current
  • Advocated for patients during care team discussions, ensuring their preferences and needs were prioritized.
  • Improved communication among healthcare providers, streamlining the coordination of services for patients.
  • Advocated for patients'' rights within the healthcare system, working diligently to address concerns or barriers to care.
  • Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
  • Streamlined referral process to specialists, reducing wait times for critical treatments.
  • Attending multidisciplinary tumor board, local and regional.

RN Oncology Supervisor

Kaiser Permanente
03.2022 - 03.2023
  • Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.

OC Cancer Care Coordinator

Kaiser Permanente
01.2011 - 03.2022
  • Managed new thoracic and gastrointestinal cancers from diagnosis to start of treatment, either surgery, radiation or chemotherapy.
  • Worked-up and staged patients making sure they are doctor ready when they come in for their consultation.
  • Attending multidisciplinary tumor board, local and regional.
  • Advocated for patients'' rights within the healthcare system, working diligently to address concerns or barriers to care.
  • Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
  • Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
  • Streamlined information sharing between healthcare providers by implementing secure electronic communication systems.
  • Streamlined referral process to specialists, reducing wait times for critical treatments.

Clinic Oncology RN Team Leader

Kaiser Permanente
01.2007 - 01.2011
  • Developed strong rapport with patients by attentively listening to their concerns and addressing them promptly when calling them back from their questions to their oncologist.
  • Provided emotional support to patients and their families throughout the cancer journey, improving overall mental wellbeing, when they come in for oncology consultation.
  • Managed oncology providers clinic inbasket patient messages.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Led by example, demonstrating commitment and professionalism that inspired team members to excel.
  • Increased physician satisfaction with message handling and on time message handling for patient care.

Chemotherapy/Infusion RN

Kaiser Permanente
01.2005 - 01.2007
  • Assessed patients during course of treatment to identify concerning reactions.
  • Administered chemotherapy treatments safely and accurately, maintaining a high level of patient safety.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Provided skilled, timely and level-headed emergency response to patients with chemotherapy reactions.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and next chemo cycle.
  • Monitored patient reactions to drugs and carefully documented findings.

Staff Nurse, Medical-Telemetry Unit

Kaiser Permanente
05.2003 - 01.2007
  • Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
  • Assessed physical, psychological, physiologic, and cognitive status of patients.
  • Exhibited strong critical thinking skills when assessing complex medical situations and determining appropriate interventions.
  • Mentored new nursing staff, supporting their professional growth and development.
  • Developed and implemented individualized patient care plans for optimal outcomes.

Staff Nurse, Medical-Surgical Unit

Los Alamitos Medical Center
01.2001 - 05.2003
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Assisted physicians with diagnostic procedures, ensuring accurate results for optimal treatment planning.
  • Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.

Education

Bachelor of Science - Nursing

Chinese General Hospital College of Nursing And Liberal Arts
Manila, Philippines
01-1996

Skills

Patient education

Time management

Multitasking and organization

Workflow management

Database coordination

Interdepartmental collaboration

Team collaboration

Multidisciplinary team collaboration

Degree

BSN, RN, OCN

Personal Information

Gender: Female

Certification

Registered Nurse

Joined Kaiser Permanente

03/07/03

Timeline

OC Cancer Care Coordinator

Kaiser Permanente
03.2023 - Current

RN Oncology Supervisor

Kaiser Permanente
03.2022 - 03.2023

OC Cancer Care Coordinator

Kaiser Permanente
01.2011 - 03.2022

Clinic Oncology RN Team Leader

Kaiser Permanente
01.2007 - 01.2011

Chemotherapy/Infusion RN

Kaiser Permanente
01.2005 - 01.2007

Staff Nurse, Medical-Telemetry Unit

Kaiser Permanente
05.2003 - 01.2007

Staff Nurse, Medical-Surgical Unit

Los Alamitos Medical Center
01.2001 - 05.2003

Bachelor of Science - Nursing

Chinese General Hospital College of Nursing And Liberal Arts
Myla Teresa T. PinzonCancer Care Coordinator