Summary
Overview
Work History
Education
Skills
Timeline
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Mykyta Shapovalov

London,ON

Summary

Driven professional with a proven track record of international and Canadian experiences, adept in inventory management and forklift operation. Excelled in streamlining shipping processes, enhancing regulatory compliance, and boosting efficiency. Demonstrates exceptional attention to detail and communication skills, ensuring seamless coordination across teams. Achieved significant improvements in inventory accuracy and operational workflow.

Overview

6
6
years of professional experience

Work History

Outbound Customer Service Representative

Natra Chocolate America
02.2022 - 04.2024
  • Monitored and analyzed finished goods inventory levels in the warehouse, aligning stock availability with customer demand to ensure timely fulfillment.
  • Collaborated closely with the production planning team to schedule the manufacturing of necessary finished goods, ensuring consistent stock levels at 3PL.
  • Ensured the accuracy and completeness of all outbound paperwork, verifying documentation to maintain high standards of customer service and regulatory compliance.
  • Managed truck hiring activities for the efficient movement of goods between production facilities, warehouses, and customer locations.
  • Verified and ensured the accuracy of all paperwork required for customs clearance, maintaining compliance with international shipping regulations and minimizing delays.

Milling Machine Operator

Natra Chocolate America
05.2021 - 02.2022
  • Maintained accurate records of processed batches of finished product and materials used in ERP system.
  • Operated specialized equipment, including forklifts and pallet jacks, to transport materials from the warehouse to the production floor efficiently and safely.
  • Managed the receipt of bulk deliveries, including sugar and oils, ensuring accurate and timely offloading to production silos.
  • Maintained accurate records of all received shipments, documenting quality checks and ensuring compliance with regulatory and safety standards.
  • Ensured clean work environment throughout operations.

Material Handler

Gravex Sp. Zo.
11.2017 - 12.2018
  • Verified shipments against documentation to ensure accuracy in material type, quantity, condition.
  • Ensured compliance with company standards by thoroughly inspecting materials for damage before signing off on paperwork.
  • Attached identifying tags to containers to mark with identifying shipping information.
  • Performed cycle counts and inventory control to accurately track product levels.
  • Helped train new employees in safe practices and warehouse procedures.

Education

Ontario College Advanced Diploma - Logistics And Supply Chain Management

Fanshawe College of Applied Arts And Technology
London, ON
05.2021

Skills

    • Forklift Operation: Experience operating forklifts, pallet jacks, and other material handling equipment
    • Inventory Management: Knowledge of inventory control systems, including tracking, stocking, and auditing inventory levels
    • Shipping & Receiving: Proficiency in processing incoming and outgoing shipments, including packing, labeling, and documentation
      • Attention to Detail: Strong focus on accuracy in handling inventory, processing shipments, and maintaining records
      • Time Management: Ability to manage multiple tasks and prioritize effectively to meet deadlines
      • Communication: Clear communication skills for coordinating with colleagues, suppliers, and drivers

Timeline

Outbound Customer Service Representative

Natra Chocolate America
02.2022 - 04.2024

Milling Machine Operator

Natra Chocolate America
05.2021 - 02.2022

Material Handler

Gravex Sp. Zo.
11.2017 - 12.2018

Ontario College Advanced Diploma - Logistics And Supply Chain Management

Fanshawe College of Applied Arts And Technology

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Mykyta Shapovalov