MYKYTA KURMAN
Summary
Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times.
Overview
1
1
year of professional experience
Work History
Host
CNHGROUP
05.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Detailer
Carstar Auto Body
01.2023 - 04.2023
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
- Washed cars and trucks daily for auto dealership.
- Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Vacuumed interiors of vehicles to remove dirt and debris.
Education
Maintenance And Repair of Engine
GAPOU MO Gubernsky College
Serpukhov09.2022
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Adaptable to change
- Telephone reception
Languages
English
Professional Working
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
Timeline
Host
CNHGROUP
05.2023 - Current
Detailer
Carstar Auto Body
01.2023 - 04.2023
Maintenance And Repair of Engine
GAPOU MO Gubernsky College
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