Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Mykhailo Shcherbyna

Summary

Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.

Overview

2
2
years of professional experience

Work History

Sales Consultant

ProfiSol
04.2022 - 01.2023
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Developed and implemented sales strategies to increase profits.
  • Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
  • Maximized customer retention by resolving issues quickly.

Sales Assistant

So Fly
01.2021 - 03.2022
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.

Skills

  • Processing Payments
  • Complex Problem-Solving
  • Display Building
  • Visual Merchandising
  • Cash Handling
  • Point of Sale Operation

Languages

English
Professional Working
Ukrainian
Native or Bilingual

Timeline

Sales Consultant

ProfiSol
04.2022 - 01.2023

Sales Assistant

So Fly
01.2021 - 03.2022
Mykhailo Shcherbyna