Mykhailo Huzovskyi
Edmonton, Open To Relocate,Canada
Summary
Dynamic Fraud and Payments Analyst with over 8 years of expertise in iGaming, customer operations, and financial transaction monitoring across diverse global markets, including Canada, ANZ, Nordics, LATAM, and Asia. Proven ability to identify and investigate intricate fraud patterns such as multi-accounting, bonus abuse, payment anomalies, and suspicious user behavior. Adept in KYC verification and transaction monitoring, with a strong track record of escalating high-risk cases in regulated environments while ensuring strict compliance standards. Recognized for a practical investigative mindset and the capacity to swiftly adapt to new markets and operational workflows in fast-paced settings.
Overview
9
9
years of professional experience
Work History
Fraud Analyst
Vegangster
Riga
05.2023 - 04.2025
- Monitored 1,000+ player accounts daily to detect fraudulent patterns, including bonus abuse, multi-accounting, and irregular betting behavior
- Conducted KYC/AML verification and enhanced due diligence for high-risk users and withdrawals
- Reviewed and approved high-value withdrawals, minimizing fraud exposure and financial loss
- Identified fraud trends by analyzing behavioral and transactional data across multiple sources
- Investigated suspicious activities, including account takeover and incentivized traffic patterns
- Maintained audit logs and case documentation in compliance with regulatory requirements
- Collaborated with internal teams to improve fraud detection processes and risk controls
Table Game Dealer
Evolution Latvia
Riga
06.2022 - 05.2023
- Managed live casino games in a high-pressure, regulated environment
- Ensured strict compliance with gaming rules and operational procedures
- Delivered real-time customer interaction while maintaining accuracy and integrity
Customer Support Specialist
SIA Media Solutions
Riga
04.2019 - 04.2022
- Resolved player issues related to payments, account access, and verification processes
- Collaborated with fraud and risk teams on escalated cases involving suspicious activity
- Processed customer verification documents to support KYC/AML compliance
- Maintained detailed case records and internal reports for risk assessment
Customer Service Representative
Lucky Labs
Kyiv
03.2017 - 04.2019
- Handled high-volume customer requests in the online gaming environment
- Assisted with account verification and payment-related inquiries
- Maintained accurate logs and supported internal fraud awareness initiatives
Retail Sales Associate
WOW! Mobile Boutique
Edmonton, AB
07.2025 - Current
- Assisted customers with mobile activations and account-related requests across major carriers (Rogers, TELUS, Koodo, Fido)
- Handled sensitive customer data and transactions in compliance with company policies
- Resolved account-related issues, including billing and service concerns
- Maintained accurate transaction records and ensured compliance with operational procedures
Education
Master of Science - History
Taras Shevchenko National University of Kyiv
Skills
- Fraud Detection & Prevention (iGaming)
- Bonus Abuse & Multi-Accounting
- Transaction Monitoring & Risk Analysis
- KYC / AML Compliance
- Payment & Withdrawal Fraud
- Behavioral Analysis & Pattern Recognition
- Data Analysis (Excel / Google Sheets)
- Case Investigation & Reporting
- Problem-solving
- Teamwork and collaboration
Timeline
Retail Sales Associate
WOW! Mobile Boutique
07.2025 - Current
Fraud Analyst
Vegangster
05.2023 - 04.2025
Table Game Dealer
Evolution Latvia
06.2022 - 05.2023
Customer Support Specialist
SIA Media Solutions
04.2019 - 04.2022
Customer Service Representative
Lucky Labs
03.2017 - 04.2019
Master of Science - History
Taras Shevchenko National University of Kyiv