MYKEL MCKINZIE
Lake Forest
Summary
Highly motivated and dedicated job seeker with a proven track record of strong organizational skills. Seeking an entry-level position to contribute to a team's success in achieving company goals. Committed to delivering exceptional results through hard work and a passion for excellence. Excited to leverage skills and drive to make a positive impact in a dynamic work environment.
Overview
3
3
years of professional experience
Work History
Warehouse Worker
Target
11.2023 - 01.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 85 pounds.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Maintained clean, orderly work environment free of hazards.
Customer Service Volunteer
Goodwill of Orange County
07.2021 - 03.2022
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
- Investigated and resolved customer inquiries and complaints quickly
- Recommended products to customers, thoroughly explaining details
- Responded proactively and positively to rapid change
- Responded to customer requests for products, services, and company information.
- Managed timely and effective replacement of damaged or missing products.
Attendant Care Worker
Peak Performance Transportation
05.2021 - 08.2021
- Responded to customer requests efficiently and with knowledgeable assistance
- Kept facilities clean, neat and organized to give areas professional and fresh appeal
- Responded to all customer inquiries thoroughly and professionally
- Provided safe mobility support to help patients move around personal and public spaces.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Education
No Degree - Heath Science Major
Irvine Valley College
Irvine, CA05-2027
High School Diploma -
Katella High
Anaheim, CA06-2020
Skills
- Positive Attitude and Energetic
- Courteous with Strong Service Mindset
- Customer Satisfaction
- Understanding Customer Needs
- Promoting Brand and Company Identity
- People Skills
- Loading and unloading
- Truck processing
- Shipment unpacking
- Able to lift and carry 100 lbs
Awards
6'4 basketball player 16 year Experience
- Most Valuable Player, Basketball, 07/2009
- Championship Trophy, 09/2010
- Championship Trophy, 08/2011
- 3 Point Contest Winner, 12/2013
- Championship Trophy, 08/2014
- All Star Drew League Player, 06/2015
- League champions highschool 21-2 record - 2019
Club Memberships
- Drew League Basketball, Los Angeles, CA, 06/2010, 09/2018
- YMCA Youth Basketball, Los Angeles, CA, 01/2006, 04/2010
Timeline
Warehouse Worker
Target
11.2023 - 01.2024
Customer Service Volunteer
Goodwill of Orange County
07.2021 - 03.2022
Attendant Care Worker
Peak Performance Transportation
05.2021 - 08.2021
No Degree - Heath Science Major
Irvine Valley College
High School Diploma -
Katella High
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