Mykaela Cortez
Lodi
Summary
Dedicated administrative assistant with strong customer relations skills and proven ability to thrive in fast-paced environments. Detail-oriented and decisive, demonstrating excellent judgment and multitasking capabilities. Self-motivated and effective in both independent and team settings, consistently delivering accurate clerical tasks on time.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Care Provider
Pacific Homecare Services
Stockton
02.2025 - Current
- Provided personal care and assistance with daily living activities, ensuring comfort and dignity.
- Monitored client health conditions and communicated changes to healthcare professionals promptly.
- Coordinated medication management to enhance client adherence to prescribed schedules.
- Collaborated with multidisciplinary teams to design personalized care plans for each client.
- Developed and maintained trusting relationships with clients and families to foster collaboration.
- Educated clients on nutrition and wellness practices, fostering healthier lifestyle choices.
- Transported clients to medical appointments and errands, prioritizing safety and punctuality.
- Maintained accurate records of client care services and communications for compliance and reference.
Administrative Assistant
Lodi Property Management
Lodi
09.2024 - Current
- Screened calls and emails for executives, providing accurate information or redirecting inquiries.
- Prepared and edited correspondence, reports, presentations, and documents.
- Negotiated terms with vendors for office supplies, resulting in cost savings.
- Maintained and monitored office supplies inventory, placing timely orders based on anticipated needs.
- Coordinated employee recognition programs to enhance morale and foster a positive work environment.
- Assisted in the preparation of financial reports by gathering data, performing calculations, and creating visual presentations.
- Managed company databases, ensuring accuracy and completeness of information.
- Collaborated with cross-functional teams on process improvement initiatives and system upgrades.
Student Medical Assistant (Externship)
Lodi Memorial Hospital
Lodi
07.2024 - Current
- Documented patient vital signs and medical histories accurately and efficiently.
- Conducted patient care activities, including assisting individuals with disabilities.
- Managed appointment scheduling and follow-up reminders to improve patient flow and reduce wait times.
- Facilitated patient intake processes, including paperwork and registration.
- Coordinated communication between patients and healthcare teams to ensure timely and accurate service delivery.
- Educated patients on pre-appointment instructions and post-care procedures to promote understanding and compliance.
- Maintained organization and cleanliness of medical examination rooms to ensure safety.
- Utilized electronic medical records to access and maintain patient charts.
Special Needs Aide
Ronald E. McNair Scholars Program
Stockton
12.2022 - Current
- Engaged in one-on-one sessions with special needs students to provide personalized support.
- Supported students with special needs in daily educational activities.
- Offered students personalized educational, behavioral, and emotional support.
- Delivered emotional support and encouragement to build student confidence.
- Collaborated with teachers to adapt lesson plans for diverse learning styles.
- Assisted in developing individualized education plans for each student.
- Developed hands-on engagement strategies to actively support student learning and participation.
- Implemented behavior management strategies to foster positive classroom environments.
- Practiced safe techniques for assisting students in transitioning from stander chairs to other seating.
- Assisted in creating a safe learning environment by implementing safety protocols as well as crisis prevention techniques.
Education
High School Diploma -
Ronald E. McNair High School
Stockton, CA03-2026
Medical Assistant - Medical Assisting
Lincoln Technical Academy
Lodi, CA06-2024
Some College (No Degree) - Nursing
San Joaquin Delta College
Stockton, CA03-2026
Skills
- Patient care and documentation
- Vital signs monitoring
- Physical therapy assistance
- Elderly and personal care
- Respite care services
- Special needs support
- Cleaning and sanitation
- Meal preparation techniques
- EMR/EHR proficiency
- Healthcare communication
- Scheduling coordination
- Record management
- Client relations
- Team collaboration
- Problem resolution strategies
- Office administration
- CPR and first aid
Certification
CPR, 02/01/24, 11/01/26, Able to give CPR in any kind of situation to a person that has lost their pulse and need resuscitation.
Timeline
Care Provider
Pacific Homecare Services
02.2025 - Current
Administrative Assistant
Lodi Property Management
09.2024 - Current
Student Medical Assistant (Externship)
Lodi Memorial Hospital
07.2024 - Current
Special Needs Aide
Ronald E. McNair Scholars Program
12.2022 - Current
High School Diploma -
Ronald E. McNair High School
Medical Assistant - Medical Assisting
Lincoln Technical Academy
Some College (No Degree) - Nursing
San Joaquin Delta College