Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Myion Coleman

Victorville

Summary

Payroll Manager focused on maintaining compliance of payroll operations while adhering to deadlines and solving diverse company and employee problems. Skilled in processing deductions, leave, garnishments and liabilities. Familiar with recordkeeping and reporting requirements.

Accuracy-driven payroll administrator proficient in handling payroll needs for several hourly and salaried workers. Successful at analyzing and fixing issues, processing checks and funding liability accounts. Pursuing a new professional challenge and offering several years of experience in the field.

Overview

7
7
years of professional experience
2019
2019
years of post-secondary education
1
1
Certification

Work History

Payroll Administrator

New Waze supporting living services
Inglewood
12.2024 - 03.2025
  • Process payroll for employees across supported living services.
  • Ensure accurate data entry for timekeeping and wage calculations.
  • Maintain employee records in payroll management systems.
  • Assist in preparing payroll reports for management review.
  • Respond to payroll inquiries from staff and management teams.
  • Collaborate with HR to update employee compensation information.
  • Verify and reconcile payroll discrepancies promptly.
  • Implement changes in payroll practices as needed for compliance.
  • Resolved discrepancies between payroll records and employee inquiries.
  • Provided information by answering employee questions about payroll-related matters.
  • Performed administrative tasks such as filing, copying, scanning. for the Payroll Department.
  • Updated employee profiles with changes in job titles or salaries as required.
  • Managed electronic timekeeping systems or manually collected and reviewed timesheets.
  • Audited, reviewed and compiled payroll reports, records and related summaries.
  • Prepared monthly reports on payroll costs for management review.
  • Managed payroll for employees at different locations.
  • Verified employee hours worked against timesheets provided by supervisors.
  • Tracked vacation accruals and sick leave balances for all employees.
  • Processed payroll information including salary, deductions, bonuses and vacation time for over 500 employees.
  • Enforced payroll-related policies, procedures, and regulations to adhere to changing company and governmental standards.
  • Processed employee rehires, transfers, terminations and withholdings.
  • Maintained accurate records of employee attendance, leave balances and tax information.
  • Reviewed wage garnishments and court orders to ensure compliance with legal requirements.
  • Developed and implemented policies related to payroll processing procedures.
  • Worked with HR staff to accurately track and update paid time off.
  • Onboarded new employees in time reporting and payroll systems.
  • Administered and calculated withholding and deductions associated with net earnings.
  • Provided support to Human Resources regarding new hire paperwork and benefits enrollment documents.
  • Followed IRS guidelines and state regulations when submitting payroll taxes.
  • Processed off-cycle payments accurately within specified deadlines.
  • Ensured compliance with all applicable federal, state, local laws related to payroll administration.
  • Created streamlined payroll processes to increase accuracy and boost productivity.
  • Assisted in preparing year-end W2s and other tax forms for distribution to employees.
  • Calculated and managed deductions for group health, life and disability insurance premiums.
  • Reconciled bank statements and prepared and entered standard journal entries for month-end close.
  • Analyzed current processes and identified opportunities for improvement within the department's workflow.
  • Calculated and applied wage garnishments.
  • Coordinated with IT staff on system upgrades or troubleshooting issues when needed.
  • Collaborated with accounting personnel to reconcile accounts related to payroll activities each month.
  • Coordinated child support deductions and distributed wage assignments.
  • Voided checks and issued stop payment orders to correct payroll discrepancies.
  • Prepared purchase orders and expense reports.
  • Resolved payroll discrepancies and employee payroll queries promptly.
  • Coordinated employee benefit deductions with the benefits department.
  • Managed direct deposit setup and adjustments for all employees.
  • Updated payroll system to reflect changes in employee status, benefits, and job titles.
  • Stayed up-to-date with current payroll tax requirements and labor laws.
  • Prepared and submitted payroll reports for review by senior management.
  • Assisted in the development of payroll policies and procedures to improve efficiency.
  • Coordinated with external auditors during annual audits to provide necessary payroll documentation and explanations.
  • Managed complete payroll processing cycle for over XXX employees in compliance with federal and state laws.
  • Processed and issued employee tax forms (W-2, W-4) and maintained accurate payroll records.
  • Assisted in preparation of monthly financial reports for management review.
  • Conducted regular payroll audits to ensure compliance with regulatory standards.
  • Processed wage garnishments, child support orders, and other involuntary deductions accurately.
  • Ensured accurate calculation of wages, overtime, and deductions to maintain payroll accuracy.
  • Assisted in the integration of payroll-related aspects during mergers and acquisitions.
  • Generated comprehensive payroll reports for departmental budgeting and planning.
  • Managed payroll and time and attendance systems.
  • Prepared end-of-period payroll tax returns.
  • Trained new employees on company timekeeping systems.
  • Posted work hours completed to files to properly bill clients.
  • Processed and issued paychecks and earnings statements.
  • Recorded adjustments to previous pay-related errors.
  • Verified past employment of candidate hires.

Medical Assistant

Planned Parenthood
Los Angeles
01.2023 - 11.2024
  • Prepared patient rooms for examinations and procedures.
  • Scheduled appointments and coordinated follow-up visits for patients.
  • Educated patients on medication usage and treatment plans effectively.
  • Conducted basic laboratory tests and processed specimens accurately.
  • Maintained inventory of medical supplies and ensured proper stock levels.
  • Communicated with insurance companies to verify patient coverage details.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Documented notes during patient visits.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Scheduled appointments for patients via phone and in person.
  • Collected samples from patients for laboratory testing purposes.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Organized patient charts before each day's clinic sessions began.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Filed insurance claims forms in accordance with applicable regulations.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Administered medications under physician's supervision.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Assisted back office patient processes to reduce office wait times.
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
  • Supported administrative staff by processing payments.

Cashier

Dollar Tree
Los Angeles
07.2022 - 12.2023
  • Collaborated with team members to enhance overall customer experience.
  • Maintained organized checkout area and stocked merchandise as needed.
  • Managed cash register and ensured accurate cash handling procedures.
  • Assisted customers with product inquiries and provided excellent service.
  • Trained new cashiers on operational procedures and customer service standards.
  • Resolved customer complaints effectively to ensure satisfaction and loyalty.
  • Monitored inventory levels and communicated restocking needs to management.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Processed sales transactions to prevent long customer wait times.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Followed company security procedures for handling large sums of money.
  • Answered customer inquiries regarding store policies and procedures.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Helped with purchases and signed customers up for rewards program.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Discounted purchases by scanning and redeeming coupons.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Used suggestive selling techniques to promote add-on sales.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Resolved customer complaints professionally in accordance with company policy.
  • Maintained work area and kept cash drawer organized.
  • Processed customer payments quickly and returned exact change and receipts.
  • Built and maintained productive relationships with employees.
  • Answered customers' questions and provided information on store procedures or policies.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Offered customers carry-out service at completion of transaction.
  • Checked personal identifications during alcohol and tobacco sales.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Adhered to social distancing protocols and wore mask or face shield.

Caregiver

SYNERGY HomeCare
Manhattan Beach
06.2020 - 12.2022
  • Provided compassionate care and assistance to clients in daily activities.
  • Administered medication and monitored health conditions as required.
  • Communicated regularly with families regarding client needs and concerns.
  • Assisted clients with mobility and personal hygiene tasks effectively.
  • Documented daily care activities and reported changes to supervisors promptly.
  • Maintained a clean and safe environment for clients at all times.
  • Collaborated with healthcare professionals to coordinate client care plans effectively.
  • Supported social engagement by facilitating recreational activities for clients.
  • Supported bathing, dressing and personal care needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Improved patient outlook and daily living through compassionate care.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Laundered clothing and bedding to prevent infection.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Followed care plan and directions to administer medications.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Followed safe lifting and transferring techniques to transport residents.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Accompanied clients to social events such as movies or plays.
  • Ensured compliance with all applicable laws, regulations and standards governing home health care services.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Participated in team meetings regarding client progress or concerns raised by family members.
  • Developed plans for respite care when needed based on availability of family members or other caregivers.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
  • Educated families about available resources for home health care services in the local community.
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Coordinated transportation services for clients when necessary.
  • Assisted clients with maintaining good personal hygiene.
  • Helped clients get in and out of beds and wheelchairs.
  • Built strong and trusting rapport with clients and loved ones.
  • Monitored health and well-being of clients and reported significant health changes.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Recorded client status progress and challenges in logbooks and reports.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Maintained detailed records of services performed on clients.
  • Drove clients to doctors' appointments and social outings.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Consulted with client care team to continually update care plans.
  • Contributed to case reviews of client status and progress.
  • Instructed family members on how to provide bedside care.

Security Officer

Allied Universal Security Services
Los Angeles
10.2021 - 05.2022
  • Enforced company policies and procedures consistently among staff and visitors.
  • Monitored premises to ensure safety and security of personnel and assets.
  • Conducted regular patrols to detect and prevent unauthorized activities.
  • Responded promptly to alarms and incidents, ensuring swift resolution.
  • Documented daily activities, incidents, and observations in detailed reports.
  • Collaborated with law enforcement during investigations and emergencies.
  • Assisted in training new security personnel on protocols and procedures.
  • Utilized surveillance equipment to observe premises for suspicious behavior.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Maintained accurate logs of all security related activities.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Guarded restricted areas to prevent unauthorized entry.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Verified photo IDs and tickets to allow guests passage.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Confirmed visitor identification prior to granting entry into the building.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Checked for safety hazards and took corrective action when necessary.
  • Monitored premises and recorded activity in daily officer reports.
  • Completed incident reports to record security or loss prevention incidents.
  • Responded to alarms and conducted investigations as required.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Assisted with crowd control during large events held at the facility.
  • Provided escorts for visitors as needed throughout the facility.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Reported safety hazards for remediation response.
  • Observed patrons and customers to quickly address security situations.
  • Participated in training sessions to stay up-to-date on current security trends and best practices.
  • Enforced access control measures in accordance with established procedures.
  • Adhered to post orders while maintaining a visible presence around the property.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Provided assistance to other departments as needed such as deliveries from vendors or contractors.
  • Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
  • Surveyed property to prevent and identify vandalism or disarmed alarm systems.
  • Assisted in the development and implementation of security policies and procedures.
  • Performed first aid and CPR when necessary during emergency situations.
  • Inspected fire extinguishers to ensure they were properly charged and operational.
  • Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
  • Coordinated with law enforcement and emergency responders during incidents and emergencies.
  • Maintained high levels of alertness throughout shifts.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Identified suspicious activity to determine appropriate response.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Searched bags manually to identify prohibited items and contraband.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Operated communication systems between officers stationed throughout the facility.
  • Explained security protocols to employees and guests to promote readiness for emergency situations.
  • Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
  • Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.

Choice liberation mentoring

Direct support professional
Inglewood
01.2018 - 10.2020
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked with cross-functional teams to achieve goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Achieved cost-savings by developing functional solutions to problems.
  • Operated a variety of machinery and tools safely and efficiently.

Education

Medical Assistant Certification -

UEI College
10.2022 - 06.2023

Alexander Hamilton High School
Culver City, CA

Skills

  • Payroll administration
  • Data entry
  • Payroll processing
  • Regulatory compliance
  • Timekeeping management
  • Employee record maintenance
  • Wage calculation
  • Customer service
  • Problem solving
  • Team collaboration
  • Effective communication

Certification

  • Medical assistant
  • CPR certification

Timeline

Payroll Administrator

New Waze supporting living services
12.2024 - 03.2025

Medical Assistant

Planned Parenthood
01.2023 - 11.2024

Medical Assistant Certification -

UEI College
10.2022 - 06.2023

Cashier

Dollar Tree
07.2022 - 12.2023

Security Officer

Allied Universal Security Services
10.2021 - 05.2022

Caregiver

SYNERGY HomeCare
06.2020 - 12.2022

Choice liberation mentoring

Direct support professional
01.2018 - 10.2020

Alexander Hamilton High School

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Myion Coleman