Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Myiah M. Fair

Windsor

Summary

Dynamic operations supervisor with a proven track record at Chick-fil-A, excelling in team leadership and customer service. Expert in training and mentoring staff, enhancing efficiency, and reducing food waste through strategic inventory management. Strong communicator and decision-maker, committed to fostering a collaborative and high-performing work environment.

Overview

9
9
years of professional experience

Work History

Supervisor of Operations

Chick-fil-A
10.2024 - 03.2025
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Trained new team members on kitchen procedures, safety protocols, and company standards.
  • Monitored food preparation, production, and plating for quality control.
  • Reduced food waste through effective inventory management and menu planning.
  • Managed high volume dining periods with effective time management and strong multitasking abilities.

Passenger Assistant

JFK International Airport
02.2023 - 11.2024
  • Ensured timely departures and arrivals by coordinating with flight crew members and promptly preparing cabin areas for boarding.
  • Enhanced safety for passengers with disabilities by ensuring proper use of equipment and adherence to guidelines.
  • Resolved customer requests, questions, and complaints by analyzing individual situations and determining best use of resources.
  • Coordinated with ramp agents to successfully store, remove, and transport customer baggage.
  • Assisted in emergency situations, following established protocols to ensure the safety of all passengers.

Retail Cashier

Shoppers Drug Mart
08.2023 - 11.2023
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Completed inventory accounts to keep records current and promote accurate ordering
  • Managed timely and effective replacement of damaged or missing products.

Team Member

Tim Hortons
09.2016 - 06.2018
  • Learned all required tasks quickly to maximize performance.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Education

High School Diploma -

Herman Secondary
Windsor, ON
06-2018

Skills

  • Team leadership

  • Customer service

  • Strong communication skills

  • Maintenance oversight

  • Conflict resolution

  • Team development

  • Training and mentoring

  • Decision-making

Languages

English
Native or Bilingual

Timeline

Supervisor of Operations

Chick-fil-A
10.2024 - 03.2025

Retail Cashier

Shoppers Drug Mart
08.2023 - 11.2023

Passenger Assistant

JFK International Airport
02.2023 - 11.2024

Team Member

Tim Hortons
09.2016 - 06.2018

High School Diploma -

Herman Secondary

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Myiah M. Fair