MYEONGJIN(JIN) HAM
Montreal,QC
Summary
- Demonstrated customer service skills over 6 years of experience in the hotel industry, ensuring high guest satisfaction
- Fostered a deep understanding of interpersonal relationships through team collaboration and management experience.
- Developed strong outlet maintenance skills through experience in outlet planning
Overview
10
10
years of professional experience
Work History
Hotel Content Team Manager
Phoenix Hotels And Resorts
06.2019 - 07.2024
- Provided high-quality F&B service, prepared beverages, and contributed to seasonal menu development in a café lounge.
- Planned and executed Events and Activities , increasing customer engagement and participation.
- Managed Gift Shop operations and inventory to ensure optimal stock levels and customer satisfaction.
Hotel Content Team Staff
Kensington Hotels And Resorts
05.2018 - 05.2019
- Delivered F&B service and prepared beverages at a poolside bar
- Organized and facilitated Kids' activities programs, enhancing guest engagement
- Provided Welcome desk service for the swimming pool and sauna, ensuring smooth operations and customer satisfaction
Ski School Instructor
Jisan Forest Resort
12.2014 - 02.2015
- Provided individual and group ski lessons, ensuring a safe and enjoyable learning experience for participants.
- Trained new ski instructors, focusing on effective teaching techniques and safety protocols
Education
Bachelor of Arts - Physical Education
Hanseo University of Physical Activity Design
Seosan, South Korea02.2016
Languages
English
Professional Working
Korean
Native or Bilingual
Timeline
Hotel Content Team Manager
Phoenix Hotels And Resorts
06.2019 - 07.2024
Hotel Content Team Staff
Kensington Hotels And Resorts
05.2018 - 05.2019
Ski School Instructor
Jisan Forest Resort
12.2014 - 02.2015
Bachelor of Arts - Physical Education
Hanseo University of Physical Activity Design