Mychaela Zack
Edmonton,Alberta
Summary
Motivated professional seeking a part time server position. Ready to employ skills in customer service, multitasking and attention to detail. Hardworking and passionate job seeker with strong organizational skills eager to secure a part time serving position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Independent Cleaner
02.2022 - Current
- Fast paced and detail oriented cleaning experience for residential houses, offices, pre and post listings as well as post construction cleans
IT/ Hardware Services
Cenovus Energy
06.2022 - 10.2022
- Configure and personalized workstations for onsite users
- Upgraded or replaced hardware as needed with excellent interpersonal and communication skills both verbal and written
Receptionist
Waterworks
01.2022 - 05.2022
- Maintained a pleasant and joyous telephone and in-person demeanor while communicating information accurately, clearly and as intended while holding the ability and eagerness to learn new skills and processes in the office
Server
Charbar
01.2022 - 05.2022
- Prepared tables, serving stations or buffet tables for service
- Created a pleasant atmosphere for dining and entertainment while communicating with collages for a smooth service
Server/Barista
Hutch Cafe
07.2021 - 12.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Server/Bartender
Shillelaghs Pub
01.2019 - 01.2020
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Baker/ Key holder
Good Earth Elveden
04.2017 - 01.2018
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
Server/ Supervisor/ Barista
Sorso coffee and Wine Bar
06.2016 - 03.2017
- Enhanced customer satisfaction by providing efficient and friendly service to guests.
- Successfully resolved customer complaints, ensuring repeat business and positive dining experiences.
- Collaborated with kitchen staff to ensure timely delivery of food orders while maintaining high-quality standards.
Skills
- Customer Service
- Organizational skills
- Inventory management
- Time management
- Professional appearance
- Effective communication
- Teamwork abilities
Timeline
IT/ Hardware Services
Cenovus Energy
06.2022 - 10.2022
Independent Cleaner
02.2022 - Current
Receptionist
Waterworks
01.2022 - 05.2022
Server
Charbar
01.2022 - 05.2022
Server/Barista
Hutch Cafe
07.2021 - 12.2021
Server/Bartender
Shillelaghs Pub
01.2019 - 01.2020
Baker/ Key holder
Good Earth Elveden
04.2017 - 01.2018
Server/ Supervisor/ Barista
Sorso coffee and Wine Bar
06.2016 - 03.2017
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