Mycah Joy Ramirez
Langford,British Columbia
Summary
Dedicated and adaptable professional with a diverse background in customer service, manufacturing, hospitality, and construction. Possessing a strong work ethic and a proven track record of excelling in a various roles. Eager to leverage acquired skills and experiences to contribute effectively in a dynamic work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Construction Cleaner
Su Tile
09.2022 - 03.2023
- Assisted in the tile business by providing cleaning services at construction sites, ensuring a tidy and organized work environment.
- Assisted with post-construction cleanup and maintenance.
- Demonstration attention to detail and diligence in maintaining cleanliness and safety standards at construction sites.
Kitchen Helper
LunchBox Restaurant
05.2019 - 01.2020
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Expedited food service by efficiently assembling dishes according to presentation standards, enhancing overall dining experience.
- Managed time to juggle multiple tasks simultaneously with ease.
Factory Worker
Hanatech Corporation
08.2017 - 01.2019
- Contributed to the manufacturing process by operating machinery and performing assembly tasks.
- Conducted through inspections of finished products to ensure quality standards were met before packaging and distribution.
- Maintained a clean and organized work environment to ensure safety and efficiency.
- Recognized as the best employee of the month twice for outstanding performance and dedication.
Customer Service Representative
Amazon.com
03.2015 - 06.2016
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
Education
Bachelor of Science - Business Management
Holy Angel University
Pampanga Philippines2013
Skills
- Attention to Detail
- Multilingual Abilities
- Driver's License
- Problem-Solving
- Computer Skills
- Active Listening
Languages
English
Full Professional
Korean
Limited Working
Certification
Trade Course in Food and Beverage NCII
cooking
Cooking brings me joy. I love creating new dishes for my family and friends, exploring different cuisines. It's my way of showing care and it helps me relax.
Timeline
Construction Cleaner
Su Tile
09.2022 - 03.2023
Kitchen Helper
LunchBox Restaurant
05.2019 - 01.2020
Factory Worker
Hanatech Corporation
08.2017 - 01.2019
Customer Service Representative
Amazon.com
03.2015 - 06.2016
Bachelor of Science - Business Management
Holy Angel University
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