Mohamed Yasin
Edmonton,AB
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Online Personal Shopper
Alaable.com
12.2023 - Current
- Ensured accuracy and timeliness in order processing, consistently meeting company's quality goals
- Improved customer service processes, aiding in efficient product location and store system checks.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Collaborated with fellow personal shoppers to exchange insights and best practices for maximizing client satisfaction.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Computer Teacher
IOM
03.2017 - 01.2021
- Developed and implemented comprehensive training materials for diverse software applications, enhancing students' IT proficiency
- Led technology initiatives, contributing to effective integration of IT resources across curriculum
- Managed software and hardware setups, including user installations and upgrades, ensuring seamless technology use in educational settings.
- Trained and developed students' skills in word-processing, spreadsheet and database programs.
- Assisted with planning and execution of school-wide technology initiatives, supporting integration of technology throughout all subject areas.
- Planned and implemented curriculum to teach up-to-date technology to 35-40 students.
Website Content Manager
Somalinfo.com
11.2014 - 05.2015
- Site metrics to guide content improvement strategies, significantly improving user engagement.
- Drove content distribution across online channels and social media platforms, expanding site reach.
- Spearheaded email marketing campaigns and managed content calendar, boosting subscriber interaction.
- Utilized analytics and site metrics to determine areas of improvement.
- Collaborated with graphic designers to create visually appealing graphics that complemented written content effectively.
- Assisted in developing targeted email marketing campaigns that drove significant increases in subscriber engagement rates.
Education
Bachelor of Degree - Media And Mass Communication
02.2009
Relevant Coursework: Digital Media Systems, Web Development, Graphic Design Principles
- Continuing education in Google Automation Python
- Completed professional development in Office Automation Package
Skills
- Virtual Machine Configuration
- Technical Support
- Managing Ticketing Systems
- CSS
- Python
- Social Media Administration
- Desktop and Laptop
- Maintenance
- Print Design
- Logo Creation
- Illustration
- Adobe Photoshop
- Sales experience
- Patience and EmpathY
Certification
- IT Security: Defense against the Digital Dark Arts, Coursera, 03/2024
- System Administration and IT Infrastructure Services, Coursera, 02/2024
- Operating Systems and You: Becoming a Power User, Coursera, 11/2023
- Technical Support Fundamentals, Coursera, 06/2023
- The Bits and Bytes of Computer Networking, Coursera, 06/2023
- Successful Presentation, Coursera, 08/2019
- Business Writing, Coursera, 07/2019
- Introduction to Typography, Coursera, 01/2019
- Graphic Design, Coursera, 12/2018
- Introduction to Public Relations, Coursera, 03/2018
Projects
Troubleshooting Virtual Machines, Led a team to identify and resolve critical issues, optimizing VM performance. HTML and CSS Website Development, Designed and developed a responsive website, enhancing user experience and accessibility. Social Media Administration Initiative, Implemented strategies that doubled engagement rates across platforms within six months.
Languages
English
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeContract WorkInternshipLocation Preference
RemoteHybridImportant To Me
Company CultureAccomplishments
- Collaborated with team of [Number] in the development of [Project name].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Online Personal Shopper - Alaable.com
12.2023 - Current
Computer Teacher - IOM
03.2017 - 01.2021
Website Content Manager - Somalinfo.com
11.2014 - 05.2015
AVU Distance Learning Program IUP - Bachelor of Degree, Media And Mass Communication
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