Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Budapest Bakeshop
St. Catharines, ON
05.2022 - 08.2022
Collected credit card and cash payments to complete transactions for customer orders.
Greeted customers and responded to informational requests.
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Cashier
Outside The Box Baking Co
Welland, ON
06.2021 - 07.2021
Operated cash register or POS system to receive payment by cash, check and credit card.
Answered customer questions and provided store information.
Collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Learned roles of other departments to provide coverage and keep store operational.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Customer Service Representative
Sun Ray Orchards
Beamsville, ON
06.2020 - 08.2020
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Developed strong customer relationships to encourage repeat business.