Mya Pupek
St. Catharines,ON
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Budapest Bakeshop
St. Catharines , ON
2022.05 - 2022.08
- Collected credit card and cash payments to complete transactions for customer orders.
- Greeted customers and responded to informational requests.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Cashier
Outside The Box Baking Co
Welland , ON
2021.06 - 2021.07
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Learned roles of other departments to provide coverage and keep store operational.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Customer Service Representative
Sun Ray Orchards
Beamsville , ON
2020.06 - 2020.08
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong customer relationships to encourage repeat business.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Educated customers on special pricing opportunities and company offerings.
Education
Gender Studies
Sir Winston Churchill Secondary School
St. Catharines, ONSkills
- Problem Resolution
- Reliable & Trustworthy
- Team Building
- Planning & Organizing
- Active Listening
- People Skills
- Relationship Building
- Friendly, Positive Attitude
- Flexible Schedule
- Customer Service
- Good Work Ethic
Timeline
Customer Service Cashier
Budapest Bakeshop
2022.05 - 2022.08
Cashier
Outside The Box Baking Co
2021.06 - 2021.07
Customer Service Representative
Sun Ray Orchards
2020.06 - 2020.08
Gender Studies
Sir Winston Churchill Secondary School
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