Mya Legris
Oshawa,ON
Summary
Motivated barista with nearly 2 years of experience managing daily operations and leading a team in a fast-paced café environment. Skilled in providing excellent customer service, maintaining inventory efficiently, and training new staff members effectively. Committed to fostering a collaborative teamwork atmosphere and continuously enhancing the overall customer experience.
Overview
2
2
years of professional experience
Work History
Barista - Senior Lead
Coffee Culture Café & Eatery
03.2023 - Current
- Memorize food and drink assembly with a continuously changing menu
- One-on-one training of new staff and providing feedback for continuous improvement in service
- Build and keep a rapport with all customers
- Portion stock and manage inventory of product
- Educate customers on food, drinks, and types of caffeinated beverages
- Address customer complaints professionally, ensuring prompt resolution
- Maintain overall cleanliness of workspace and dining area
- Close registers as well as lock and secure store.
Cashier
Value Village
04.2022 - 01.2023
- Promote weekly sales and promotions
- Process transactions involving cash and card payments
- Greet, answer phone calls and address customer concerns
- Oversee self-checkout
- Handle exchanges and returns
- Sanitize and upkeep high-traffic areas
- Open and close tills
- Organize and face merchandise
- Secure and manage jewelry showcase.
Education
Monsignor Paul Dwyer CHS
Oshawa, ON06.2020
Skills
- 3 years of customer service
- Thrives in a team environment
- Ability to multitask in a fast-paced setting
- Attention to detail
- Excellent interpersonal skills
- Creative and innovative
- Proficient at time management, prioritization, and organization
- Espresso machine operation
- Inventory Management
- Up-selling techniques
Availability
I am available for part-time as well as full-time positions, along with a flexible schedule
Timeline
Barista - Senior Lead
Coffee Culture Café & Eatery
03.2023 - Current
Cashier
Value Village
04.2022 - 01.2023
Monsignor Paul Dwyer CHS
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