Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Mya Gervais

Prince George,BC

Summary

Reliable and customer-focused with experience in casino and retail environments. Skilled in cash-handling, POS systems, and fast-paced service. Strong communication, teamwork, and problem-solving abilities. Quick learner with a positive attitude. Available for weekday shifts; ready to bring excellent customer service to a serving or front-facing role.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Casino Cage Cashier

Treasure Cove Casino
Prince George, BC
03.2025 - Current
  • Processes cash transactions accurately, ensuring compliance with casino policies.
  • Assists customers with inquiries regarding transactions and promotions.
  • Utilizes point-of-sale systems effectively to manage payments and track financial activity.
  • Handles guest disputes professionally, escalating issues to supervisors when necessary while remaining calm under pressure situations that may arise from time-to-time within a casino.
  • Facilitates efficient chip exchanges for players by accurately counting chips and recording denominations in accordance with casino policies.
  • Maintains organized cash drawers and paperwork.

Cashier/Retail Sales Associate

Calendar Club
Prince George, BC
11.2024 - 01.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the quick resolution of customer inquiries and concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Volunteer

Prince George Alano Society
Prince George, BC
11.2021 - 09.2022
  • Supported efficient operations at the Alano Society, handling meals and organizing food supplies.
  • Assisted as a runner in special events.
  • Maintained a clean and sanitary work station.
  • Served food and beverages in a clean and timely manner.

Education

High School Diploma -

D.P. Todd Secondary School
Prince George, BC
06.2024

Skills

  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Friendly, positive attitude
  • Dependable and responsible
  • Efficiency
  • Flexible and adaptable

Certification

  • FOODSAFE Level 1
  • Serving It Right

References

Corry Nash, Manager, 250-552-5382

Al Spencer, House Manager, 250-960-8154

Timeline

Casino Cage Cashier

Treasure Cove Casino
03.2025 - Current

Cashier/Retail Sales Associate

Calendar Club
11.2024 - 01.2025

Volunteer

Prince George Alano Society
11.2021 - 09.2022

High School Diploma -

D.P. Todd Secondary School
Mya Gervais