Mya Flores
Calabasas
Summary
Detail-oriented and versatile professional with experience in customer service, retail operations, and medical office administration. Proven track record of managing inventory, executing accurate data entry, and delivering high-quality patient and customer care in fast-paced environments. Adaptable team player skilled at balancing clinical administrative tasks with retail and hospitality management.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Fresh Associate
Amazon
Woodland Hills
12.2023 - 03.2026
- Greet and assist customers to deliver high-quality shopping experiences
- Stock shelves, organize visual displays, and manage inventory rotation weekly
- Fulfill online grocery orders accurately and rapidly for pickup and delivery
- Process customer returns and inspect incoming merchandise for quality standards
- Receive product deliveries and activate heavy freight pallets safely
Pre-registration Associate/Patient Service Associate
Exer Urgent Care
Chatsworth
01.2022 - 01.2023
- Welcomed patients, answered clinical questions, and registered individuals virtually
- Verified accurate patient insurance data and collected necessary copays
- Handled confidential medical records, labeled files, and uploaded required documentation
- Maintained strict attention to detail while working under high pressure urgency
- Utilized specialized computer software including Codonix, Doxy, and Excel
Manager
McDonald's
West Hills
03.2019 - 12.2021
- Oversaw daily restaurant operations, ensured kitchen stocking and maintained cleanliness standards for optimal service delivery
- Supervised food and beverage preparation, ensuring compliance with food safety guidelines to uphold quality standards
- Directed back of house tasks, managed inventory levels, and organized washing workflows
- Welcomed customers, managed POS registers, and resolved service complaints to enhance guest satisfaction
Education
Associate of Science - Chemistry
Los Angeles Pierce College
Woodland Hills, CA 08.2024 - 06.2026
High school diploma -
El Camino Real Senior High School
Woodland Hills, CA 08.2019 - 06.2020
Skills
- Medical administration
- Patient registration
- Appointment scheduling
- Inventory management
- Sales transaction processing
- Microsoft office (Word, Excel) and Codonix
- Multitasking under high pressure
- Conflict management and resolution
- Client development
Languages
- Spanish, Intermediate
- English, Fluent
Timeline
Associate of Science - Chemistry
Los Angeles Pierce College
08.2024 - 06.2026
Fresh Associate
Amazon
12.2023 - 03.2026
Pre-registration Associate/Patient Service Associate
Exer Urgent Care
01.2022 - 01.2023
High school diploma -
El Camino Real Senior High School
08.2019 - 06.2020
Manager
McDonald's
03.2019 - 12.2021