Mya DeYager
Los Alamitos
Summary
I'm a highly passionate Pilot with a desire to take on new challenges. With a Strong work ethic, adaptability, and exceptional interpersonal skills. Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. I Adapt to working effectively unsupervised and quickly master new skills. I believe that playing Soccer through High School and now at the college level has taught me being Team-oriented is so important in a community. I am a Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Sales Associate
Flight School
03.2025 - Current
- Boosted sales revenue through the effective demonstration of product features and benefits.
- Promoted warranty sales, loyalty rewards and more.
- Increased customer satisfaction by actively listening to their needs and providing tailored product recommendations.
- Implemented upselling techniques to maximize transaction value and drive additional sales revenue.
- Provided optimal customer engagement, resulting in increased sales conversions.
Manager on Duty
Grit Cycle
02.2023 - 08.2025
- Responded to customer questions regarding products, prices, and availability.
- Monitored employee productivity to provide constructive feedback and coaching.
- Established and enforced clear goals to keep employees working collaboratively.
- Responded to employee concerns or complaints by coordinating with the human resources team to solve issues.
- Completed thorough opening, closing, and shift change functions to maintain daily operational standards.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
Server
Mahe
08.2024 - 06.2025
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Private Nanny
Andrea Bigler
08.2020 - 09.2022
- Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
- Cooked nutritious meals to promote healthy diet and nutrition.
- Transported children to and from school, extra-curricular activities and play-dates.
Cashier/Sales/Bakery Sales Associate
Butter and Cream Bakery
08.2020 - 07.2021
- Assisted bakery manager with coordinating product ordering, receiving, and stocking.
- Organized store by returning merchandise to proper areas and restocking displays.
- Greeted incoming patrons, offered menu advice, and documented order details and special preferences.
- Listened to guests to understand their needs and help each person select optimal products and services.
Education
Associate of Business Administration - Business
Golden West College
Huntington Beach, CAHigh School Diploma -
Los Alamitos High School
Los Alamitos, CA06.2022
Skills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Exceptional customer service
- Reliable and punctual
Languages
English
Native or Bilingual
American Sign Language
Professional Working
Timeline
Sales Associate
Flight School
03.2025 - Current
Server
Mahe
08.2024 - 06.2025
Manager on Duty
Grit Cycle
02.2023 - 08.2025
Private Nanny
Andrea Bigler
08.2020 - 09.2022
Cashier/Sales/Bakery Sales Associate
Butter and Cream Bakery
08.2020 - 07.2021
Associate of Business Administration - Business
Golden West College
High School Diploma -
Los Alamitos High School
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