Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Sabine Aoun

Windsor,ON

Summary

Motivated and dependable individual with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to ensure an enjoyable dining experiences. Experienced in delivering fast, high-quality service to guests while adeptly resolving issues with customers, colleagues, and management. Committed to providing excellent customer service and creating memorable dining moments. Skilled in order management, payment processing, and upselling, with a strong focus on food safety and dietary requirements. Organized, dependable, and adaptable team player, eager to contribute to team success and willing to take on additional responsibilities to achieve collective goals.

Overview

9
9
years of professional experience

Work History

Cashier / Sales Associate - Seasonal

Aroma Air
11.2022 - 12.2022
  • Responsible for handling cash, credit, debit, and other forms of payment
  • Processed refunds and exchanges in accordance with company policy.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Cashier / Sales associate

Seen Vision Care
09.2020 - 03.2022
  • Responsible for handling all forms of payment including processing vision insurance for customers while ensuring compliance with coverage regulations.
  • Set up new sales displays each week with fresh merchandise.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Responsible for taking phone calls and booking appointments for clients with the optometrist
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Received training in interpreting optometric prescriptions to effectively address customer requirements and enhance their experience and fulfill customer's vision-related needs.

Cashier

Lowes
03.2018 - 04.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Server

Paramount Fine Foods
02.2018 - 12.2018
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Administrative Assistant

Pursue Sports
03.2016 - 01.2018
  • Conducted client phone calls to address inquiries and maintain communication channels.
  • Coordinated and scheduled meetings, ensuring all logistical aspects were well-managed.
  • Carried out a variety of administrative tasks to support office operations effectively.
  • Collaborated with bosses and managers in client meetings, offering assistance as needed.
  • Assisted in interview processes by coordinating schedules and providing support to hiring managers.

Sandwich maker / Cashier

Subway
04.2014 - 12.2016
  • Balanced multiple responsibilities including cashier duties, organizing shelves, and assisting customers on the sales floor when needed.
  • Operated cash register to record transactions accurately and efficiently.
  • Skillfully prepared sandwiches according to customer preferences and Subway standards.
  • Maintained cleanliness and hygiene standards by thoroughly cleaning the workspace before and after operating hours.
  • Handled food preparation, ensuring ingredients were fresh and properly stored, contributing to food safety and quality.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.


Education

Associate of Arts - Liberal Arts

St Clair College
Windsor, ON
04.2018

High School Diploma -

E.J. Lajeunesse
Windsor
06.2015

Skills

  • SmartServe Certified
  • Liquor and Wine Service
  • Over 5 years of customer service experience
  • POS Terminals
  • Cash register systems
  • Point of Sale Software
  • Store merchandise stocking
  • Cash Management
  • Computer skills: Microsoft Office

Languages

English
Native or Bilingual
French
Professional Working
Arabic
Native or Bilingual

References

References available upon request

Timeline

Cashier / Sales Associate - Seasonal

Aroma Air
11.2022 - 12.2022

Cashier / Sales associate

Seen Vision Care
09.2020 - 03.2022

Cashier

Lowes
03.2018 - 04.2019

Server

Paramount Fine Foods
02.2018 - 12.2018

Administrative Assistant

Pursue Sports
03.2016 - 01.2018

Sandwich maker / Cashier

Subway
04.2014 - 12.2016

Associate of Arts - Liberal Arts

St Clair College

High School Diploma -

E.J. Lajeunesse

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Sabine Aoun