Summary
Overview
Work History
Education
Skills
Languages
Timeline
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My Nguyen CAO HOANG

Stouffville,ON

Summary

Energetic and dedicated Business Administration - Human Resources student with a passion for fostering positive workplace environments. Seeking opportunities to apply classroom knowledge and gain hands-on experience in HR while continuing academic pursuits at Seneca College.

Overview

3
3
years of professional experience

Work History

Retirement

Online Personal Shopper

Online Cosmetic Shop on Facebook
01.2024 - 04.2024
  • Utilize marketing strategies to promote the business and increase online visibility
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Answered customer questions about products, accessories, and merchandise care.
  • Resolved customer problems and complaints.

Receptionist

Ana’s Nails Spa
02.2022 - 07.2022
  • Managed front desk operations, including greeting customers, answering inquiries, and scheduling appointments
  • Demonstrated strong communication skills in providing excellent customer service and resolving issues efficiently
  • Collaborated with team members to ensure a smooth flow of operations and a positive customer experience
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Handled cash transactions and maintained sales and payments records accurately.

Receptionist Intern

Muong Thanh Hotel
Ho Chi Minh
06.2021 - 09.2021
  • Maintained cleanliness of reception area, creating a welcoming atmosphere for visitors and employees alike.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone, or postal mail.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Resolved customer problems and complaints.

Education

Bachelor of Business Administration in Human Resources -

Seneca College
09.2025

Skills

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Strong communication and interpersonal skills
  • Customer service oriented
  • Detail-oriented with excellent organizational skills
  • Ability to work effectively both independently and in a team environment
  • Problem-Solving
  • Computer Skills

Languages

Vietnamese
Native or Bilingual
English
Professional Working
Chinese
Elementary

Timeline

Online Personal Shopper

Online Cosmetic Shop on Facebook
01.2024 - 04.2024

Receptionist

Ana’s Nails Spa
02.2022 - 07.2022

Receptionist Intern

Muong Thanh Hotel
06.2021 - 09.2021

Retirement

Bachelor of Business Administration in Human Resources -

Seneca College
My Nguyen CAO HOANG