Mwila Kolala
Accountant
Kingston,ON
Summary
Dependable Accounts Assistant acknowledged for reliability, integrity and quick-learning ability. Highly skilled in transaction entry and account reconciliations with an eye for identifying and correcting errors. Dedicated with strong work ethic and resourceful nature.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Mcdonalds
Kingston, ON
10.2022 - Current
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed returns, exchanges and refunds in accordance with store policy.
- Presented professional image consistent with company's brand values.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
- Contributed to team objectives in fast-paced environment.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Accounts Assistant
Legal Aid Board Zambia
Lusaka, Zambia
01.2018 - 01.2021
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Organized data into multiple spreadsheets to streamline data.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Used accounting software to prepare weekly and monthly financial reports.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
- Analyzed financial discrepancies and provided solutions for accurate financial records.
- Completed payroll functions to facilitate accurate and prompt staff payments.
- Verified items billed against items ordered and reconciled differences through follow-up with vendor.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Transferred data and documents to facilitate system migration and software updates.
- Participate in quarterly and annual audits
- Prepare bank deposits and electronic transfer
- Manage cash register
Translator and Interpreter
Family Legacy Zambia
Lusaka, Zambia
06.2016 - 07.2016
- Applied cultural understanding to discern specific meanings beyond literal written words.
- Repeated and restructured complex translations to optimize understanding.
- Act as translator between American sponsors and vulnerable Zambian Children
- Worked with other translators to facilitate real time conversations.
- Listened to recordings and translated confidential information.
Education
Graduate Certificate - Financial Technology
Loyalist College of Applied Arts And Technology
Belleville, ON06.2023
Bachelor of Arts - Business Administration With A Minor in Accounting
Northrise University
Ndola, Zambia06.2017
High School Diploma -
Spring Board Academy
Lusaka, Zambia12.2009
Skills
- Sales Expertise
- Excellent People Skills
- Cash Handling Accuracy
- Microsoft office
- Adapt to Diverse Groups
- Time Management
- Documentation and Recordkeeping
- Payment Reconciliation
- Petty Cash Management
- Accounts Payable and Accounts Receivable
Certification
- LinkedIn - Behavioral Finance Foundations
- LinkedIn - Artificial Intelligence for Students
- LinkedIn- Artificial Intelligence Foundations: Machine Learning
- LinkedIn- AI in Fintech Essential Training
- LinkedIn- Learning Data Governance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The supernatural is the natural not yet explained.
Elbert Hubbard
Timeline
Sales Associate
Mcdonalds
10.2022 - Current
Accounts Assistant
Legal Aid Board Zambia
01.2018 - 01.2021
Translator and Interpreter
Family Legacy Zambia
06.2016 - 07.2016
Graduate Certificate - Financial Technology
Loyalist College of Applied Arts And Technology
Bachelor of Arts - Business Administration With A Minor in Accounting
Northrise University
High School Diploma -
Spring Board Academy
- LinkedIn - Behavioral Finance Foundations
- LinkedIn - Artificial Intelligence for Students
- LinkedIn- Artificial Intelligence Foundations: Machine Learning
- LinkedIn- AI in Fintech Essential Training
- LinkedIn- Learning Data Governance
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