Collaborated with team members to achieve project goals under tight deadlines. Contributed creative ideas to enhance team initiatives. Assisted in developing skills and gaining valuable work experience through community activism.
Overview
10
10
years of professional experience
Work History
Residential Care Worker
Intellectual Disability Society
03.2025 - Current
Personal and Behavioral Support: Assist residents with daily living activities and provide emotional support while implementing behavioral management strategies to enhance quality of life.
Health and Medication Management: Monitor residents' physical and mental health, administering medications as prescribed, and maintain comprehensive care documentation.
Activity Coordination: Organize and facilitate recreational and social activities to promote community engagement, social skills, and personal development.
Care Giver
Home Istead
01.2024 - 01.2025
Personal Care and Support: Assisted individuals with Activities of Daily Living (ADLs), including bathing, dressing, medication management, meal preparation, and light housekeeping, while providing companionship and emotional support to enhance their quality of life.
Health Monitoring and Coordination: Monitored health changes, tracked vital signs, communicated with healthcare providers about care plans, and ensured safety by implementing preventive measures and facilitating transportation to appointments or activities.
Coordinator
Youth Net and Counselling
01.2016 - 01.2019
Scheduling and Administrative Support: Handled scheduling duties, including managing calls and appointments, while proficiently utilizing Microsoft Office and Google Suite platforms for efficient administrative operations.
Exceptional Service Delivery: Provided excellent support and service to members, guests, and program participants, ensuring a positive experience for all involved.
Volunteer Coordination and Communication: Managed volunteer recruitment and orientation programs, maintained a comprehensive mailing list of over 200 volunteers and donors, and facilitated effective communication through newsletters.
Education
Certificate - Working Alone Safely
IDS
Canada
Certificate - Food Safety
ONLINE
Canada
Diploma - Business Management
Certification - First Aid and CPR
Certificate - Safety for client
Certificate - Safety for the Care Professional
Certificate - Maintaining Professional Boundaries
Certificate - Introduction to Dementia
Home Instead (company Training
Canada
Certificate - Nonviolent Crisis Intervention
IDS (company)
Canada
01.2026
Skills
Streamlined task execution while upholding composure in high-pressure environments
Optimized workflows by implementing strategic time management techniques to enhance efficiency
Assisted teams in completing project phases to align with strategic goals Supported a collaborative atmosphere to boost team productivity and engagement Aided in team development efforts to enhance skills and capabilities
Fostered leadership skills to enhance collaboration and elevate team performance
Established and enforced communication protocols to enhance stakeholder clarity and understanding
Employed critical thinking to evaluate situations and guide decision-making processes
Spearheaded development and implementation of targeted digital marketing campaigns
EOB Payment Analyst/Patient Accounting - Reimbursement/Appeals at Desert Valley Hospital / Medical GroupEOB Payment Analyst/Patient Accounting - Reimbursement/Appeals at Desert Valley Hospital / Medical Group