Determined professional effectively talented in communication and organization. Considered a valuable member of any team and driven to work hard. Seeking a position where outstanding expertise can be utilized to help boost company success.
Overview
5
5
years of professional experience
Work History
Sales Associate
Bentley
05.2023 - Current
Increased sales revenue by building strong rapport and recommending appropriate products based on their needs
Offered exceptional service, addressing concerns promptly, and providing a welcoming store environment
Handling all POS/Cash transactions efficiently
Achieved weekly sales targets by implementing effective sales strategies and maintaining a high level of product knowledge
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively
Breakfast Attendant
Best Western Plus Hotel
02.2022 - 03.2023
Executed efficient breakfast bar set-up and operations beginning at early hours and finishing prior to check out times.
Cooked and served daily breakfast for up to 300 people per day
Improved guest comfort and satisfaction through personalized service and support.
Handled Inventory management and food supply orders weekly
Delivered exceptional guest experiences through attentive service and quick response to issues.
Service Advisor
River City Hyundai
08.2020 - 09.2021
Recommend additional, useful services to increase overall sales
Explained amount for services and provided detailed and technical answers to customer questions
Dealing with special order parts, safety recalls, and warranty procedures daily
Build client rapport while accurately processing repair documentation through to completion
Achieve high quality marks on quality assurance evaluations
Maximize customer satisfaction by handling email and telephone interactions daily
Branch Manager
Midas Automotive
09.2019 - 08.2020
Increased efficiency and drove branch revenue by optimizing daily operations
Adhered to customer service standards to ensure satisfaction and retention
Motivated, led and supported employees
Ensured safety of all staff and customers at all times
Developed and maintained client rapport to meet financial goals and drive branch loyalty
Assessed employee performance
Reviewed inventory levels/ordered supplies to keep products in stock
Service Advisor/coordinator
Mayfield Toyota
02.2019 - 09.2019
Tending to customer needs/concerns
Building client rapport while processing repair documentation
Booking service appointments
Dealing with special order parts/warranty
Time/priority management
Education
Personal Fitness Trainer -
CanfitPro
High School Diploma -
Archbishop Jordan Catholic High School
Sherwood Park, AB
Skills
Communication and engagement
Adaptive team player
Leadership
Multi-tasking
Problem solving
Time management
Exceptional Customer Service
Resource utilization
Timeline
Sales Associate
Bentley
05.2023 - Current
Breakfast Attendant
Best Western Plus Hotel
02.2022 - 03.2023
Service Advisor
River City Hyundai
08.2020 - 09.2021
Branch Manager
Midas Automotive
09.2019 - 08.2020
Service Advisor/coordinator
Mayfield Toyota
02.2019 - 09.2019
Personal Fitness Trainer -
CanfitPro
High School Diploma -
Archbishop Jordan Catholic High School
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