Muzingaye (Muzi) Ncube
Edmonton,AB
Summary
Seeking a position in your institution where can use my skill set and accumulated knowledge to further the company success.
Overview
14
14
years of professional experience
Work History
Commercial Driver
Uber
Edmonton, AB
08.2016 - Current
- Maintained 4.9/5 Stars customer satisfaction on 500+ trips
- Consistently earned top-tier incentives by reaching performance targets
- Earned 1.5x median hourly fare by optimizing driving time and location
- Always Professional always and punctual to pick up clients.
Water and Wastewater Operator
Town of Valleyview
Valleyview
05.2022 - 04.2023
- Daily water lab tests for chlorine, iron, manganese, ph, clarity
- Mixing KMNO4
- Collection of bacteria and distribution samples from varying places in the distribution system
- Daily lagoon inspection, enzyme addition and data recording of air blowers and pump performance
- Water meter and antenna replacement and installation
- Use handheld devices to collect monthly water usage
- Winterized hydrants
- Unidirectional hydrant flushing
- Location of curb corks using hand held metal detector
- Shutting off CC’s in water breakages
- Isolated mains to reduce water pressure in the repair section
- Document service all service calls.
Senior Specialist – Payment Processing & Vehicle Liquidation
Ford Credit
Edmonton, AB
01.2016 - 09.2021
- Oversees financial processing of both manual and automated processing functionality
- Reconciles financial transactions/Process payments quickly and accurately
- Processes exceptions, credit cards denials, incomplete applications, and incomplete transponder requests
- Managed batches incoming payment processing mail including Process payments quickly and accurately.
Senior Specialist – Accounts Processing and Customer Service
Carfinco Finance
Edmonton, AB
01.2010 - 08.2016
- Responsibilities included reviewing, prioritizing, maintaining, and collecting on all accounts assigned, as well as negotiating payment arrangements and discussing alternatives to satisfy accounts
- Also resolved customer complaints and concerns, made acceptable payment arrangements, maintained customer records by updating account information and contributed to a team effort
- Consistently met performance benchmarks in all areas (speed, accuracy, volume) Earning high marks in all categories including communication skills, listening skills, problem resolution and politeness.
Education
Water And Wastewater Treatment, Distribution And Collection Systems Including Operation And Maintenance - Water And Wastewater Technology
Northern Alberta Institute of Technology (NAIT)
Edmonton, AB05-2022
References
- Crystal Eggert, crystale@nait.ca, 7804717041
- Jeff Muchin, Outlo@hotmail.com, 5879747199
- Gugu Nkomazana, guguleth@ualberta.ca, 7807101861
Timeline
Water and Wastewater Operator
Town of Valleyview
05.2022 - 04.2023
Commercial Driver
Uber
08.2016 - Current
Senior Specialist – Payment Processing & Vehicle Liquidation
Ford Credit
01.2016 - 09.2021
Senior Specialist – Accounts Processing and Customer Service
Carfinco Finance
01.2010 - 08.2016
Water And Wastewater Treatment, Distribution And Collection Systems Including Operation And Maintenance - Water And Wastewater Technology
Northern Alberta Institute of Technology (NAIT)