Muzammil Shaikh

Client: American Express (USA)

• Leading the final phase of a multi-year mainframe application decommissioning program, transitioning legacy systems to modern data pipelines while coordinating with downstream consumers for seamless data extraction and migration.
• Oversaw cross-functional teams (16+ members) across Canada, the US, and India to deliver within strict timelines, ensuring business continuity during system retirement.
• Partnered with AMEX IT, Business, and vendor teams to finalize requirements, establish Proof of Architecture (POA), and execute decommissioning in line with enterprise modernization goals.
• Achieved ~35% reduction in operational costs through optimized resource allocation and elimination of redundant infrastructure.
• Oversaw project lifecycle from scope definition to deployment, maintaining >95% schedule adherence and 100% compliance with AMEX quality standards.

Client: American Express (USA)

• Directed modernization and transformation programs across legacy mainframe ecosystems, initiating and successfully delivering two major application decommissioning projects before transitioning to Virtusa to complete the third.
• Balanced technical project management with Scrum leadership, facilitating Agile ceremonies, backlog grooming, and cross-team sprint delivery.
• Collaborated closely with business stakeholders, architecture teams, and external vendors to define technical solutions aligned with AMEX modernization strategy.
• Drove risk analysis, release management, and change control for multi-phase programs under tight regulatory and time constraints.
• Championed Agile practices across a distributed global team, improving delivery velocity and predictability.
• Mentored junior Scrum Masters and BAs, reinforcing quality, ownership, and process discipline.
• Delivered re-architecture initiatives saving ~$300K annually.

Client: ABN AMRO Bank, Netherlands

• Led redesign of MsecU security application, migrating from IMS to DB2 architecture — improving system performance by 40%.
• Managed stakeholder communication between business and offshore development teams, ensuring accurate translation of complex security requirements.
• Delivered a high-risk migration project with zero production defects under tight deadlines.

Client: Delhaize America (Hannaford & FoodLion), USA

• Directed multi-year backend supply chain integration across multiple companies, enabling unified forecasting and demand management.
• Coordinated with teams in India, China, and the US for requirements, testing, and UAT, ensuring seamless integration and business continuity.
• Established documentation and change management standards adopted across teams.

Client: Hannaford Brothers Co., USA

• Developed and enhanced mainframe-based retail systems (COBOL, CICS, DB2, VSAM).
• Created internal automation tools to reduce manual testing and code generation efforts by 30%.
• Received multiple recognitions for innovation and productivity improvement.